Grooming Salon Manager

About the role

We're seeking a Grooming Salon Leader to lead and manage grooming salon operations and team members. You'll deliver expert grooming services, foster a positive work environment, and drive salon performance.

Responsibilities

• Oversee day-to-day operations, optimize scheduling, manage inventory, and execute staffing plans
• Hire, train, and supervise a team of entry-level trainees up to professional level grooming staff, providing coaching, feedback, training, and performance evaluations
• Create and manage efficient grooming schedules, monitor salon performance metrics, and develop action plans
• Collaborate with store management to achieve sales targets and salon objectives, implement strategies to drive growth, and boost profitability
• Interact professionally with pet parents, provide exceptional customer service, address grooming related inquiries, and offer grooming recommendations
• Perform expert-level grooming services, operate and maintain grooming instruments, evaluate individual pet needs, educate pet parents on grooming maintenance, and ensure the well-being and safety of pets
• Ensure grooming salon standards are maintained, perform quality checks, and adhere to Petco hygiene and sanitation policies

Requirements

• 2+ years' experience as a professional groomer or completion of a technical grooming training program
• Strong leadership skills with 1-2 years of salon management experience or related field
• Expert knowledge of various dog breeds, grooming requirements, common health issues, and behaviors
• Expert-level proficiency in breed-specific cuts, styling techniques, and grooming standards
• Genuine passion for animals with a desire to continue a career in pet grooming
• Strong decision-making and problem-solving skills, using grooming experience and knowledge to solve problems
• Attention to detail, ensuring grooming services are accurate and meet high standards
• Ability to handle pets of all sizes and temperaments with care and empathy

Qualifications

• Full-time availability, including weekends, evenings, and holidays
• High school diploma or equivalent

Skills

• Competitive Pay + Incentive based on salon performance + Tips
• Medical, dental, vision and more
• 401k and more
• Paid Time Off
• Petco Discounts
• All the supplies & equipment you need, including, brushes, nail trimmers, clippers, blades, shampoo, sprays, tools, etc.
• State of the art equipment, including bathing system, kennels, tables, and dryers
• Career development and growth opportunities, such as Grooming Mentor and Grooming Instructor

Benefits

• Medical, dental, vision and more
• 401k and more
• Paid Time Off
• Petco Discounts

Pay

The salary range for this position is $15.00 - $28.00 hourly or salary, depending on factors such as position, location, level of experience, and applicable state or local minimum wage laws. For more details on Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO, please visit https://careers.petco.com/us/en/key-benefits.

Schedule

Full-time availability, including weekends, evenings, and holidays.

Job Summary

The Grooming Salon Leader's primary purpose is to lead and manage grooming salon operations and team members. They are responsible for delivering high customer satisfaction, fostering a positive work environment, driving salon performance, and developing and coaching both entry-level and seasoned groomers.