Grooming Salon Manager

About the role

We are seeking a Grooming Salon Leader to lead and manage grooming salon operations and team members. You will deliver expert grooming services and foster a positive work environment.

Responsibilities

• Oversee day-to-day operations, optimize scheduling and grooming capacity, manage inventory, and execute staffing plans
• Hire, train, and supervise a team of entry-level trainees up to professional level grooming staff, providing coaching, feedback, training, and performance evaluations
• Create and manage efficient grooming schedules, monitor salon performance metrics, and develop action plans
• Collaborate with store management to achieve sales targets and salon objectives, implement strategies to drive growth, and boost profitability
• Interact professionally and effectively with pet parents, provide exceptional customer service, address grooming related inquiries, and offer grooming recommendations
• Perform expert-level grooming services, operate and maintain grooming instruments, evaluate individual pet needs, educate pet parents on grooming maintenance, and ensure the well-being and safety of pets
• Ensure grooming salon and grooming area cleanliness and safety, disinfect and sanitize grooming tools and equipment, and perform daily and weekly cleaning duties
• Utilize expert knowledge and understanding of Petco's grooming policies, standards, and guidelines to ensure safety, quality, and consistency in all grooming activities

Requirements

You must have 2 or more years' experience as a professional groomer or completion of a technical grooming training program. Strong leadership skills, with a desire to lead, train, and develop people, are preferred. High-school diploma or GED is required.

Qualifications

• Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors
• Expert-level proficiency in breed-specific cuts, styling techniques, and grooming standards
• Genuine passion for animals with a desire to continue a career in pet grooming
• Strong decision-making and problem-solving skills, using grooming experience and knowledge to solve problems in moderately complex situations
• Strong attention to detail, ensuring grooming services are executed accurately and to the highest standards
• Capable of handling pets of all sizes and temperaments with care and empathy

Skills

• Competitive Pay + Incentive based on salon performance + Tips (Payment in accordance to the Grooming Salon Leader Incentive Plan details)
• Medical, dental, vision and more
• 401k and more
• Paid Time Off
• Petco Discounts
• All the supplies & equipment you need, including, brushes, nail trimmers, clippers, blades, shampoo, sprays, tools, etc.
• State of the art equipment, including bathing system, kennels, tables, and dryers
• Career development and growth opportunities, such as Grooming Mentor and Grooming Instructor

Benefits

• Health and financial benefits
• 401K
• Incentives
• Paid Time Off

Pay

The salary range for this position is $15.00 - $28.00 hourly or salary, depending on factors such as position, location, level of experience, and applicable state or local minimum wage laws.

Schedule

The position requires full-time availability, including weekends, evenings, and holidays, as needed by the Pet Care Center's grooming schedule.