Groomer - Greenbrier-Springfield Animal Hospital

Position Overview

Join our team as a Groomer who collaborates with our clients to ensure the safety and well-being of their pets through expert grooming. This role requires a high level of skill, experience, and exceptional customer service. The ideal Groomer is not only a proficient pet stylist but also a pet enthusiast who excels at customer interactions. They should be organized and thrive in a busy, fast-paced environment.

Key Responsibilities

• Demonstrate proficiency in various grooming tasks, including bathing, drying, ear cleaning, deep brushing, de-matting, breed-specific cuts, teeth brushing, and nail trimming.
• Manage pet intake, engage with clients during drop-off and pick-up, and effectively communicate with clients regarding any issues.
• Clearly explain the grooming process to clients and make service recommendations based on the pet's needs.
• Provide clients with cost estimates and timeframes for grooming services.
• Collaborate with the front desk to schedule appointments and communicate with clients.
• Maintain detailed records of grooming work performed.
• Consult with clients after grooming sessions to discuss future needs, pet health, and additional recommendations.
• Adhere to a timely appointment schedule.
• Select appropriate bathing products and tools for specific services.
• Trim and comb pet hair according to breed standards and desired styles.
• Prioritize safe handling techniques to keep pets calm and under control.
• Monitor pet health and well-being during grooming and alert technicians to any medical issues.
• Maintain the cleanliness of the grooming area, including cage cleaning, sweeping, and mopping.
• Display a deep passion for delivering quality pet care and grooming.
• Fulfill any other duties as assigned by the Manager.

Qualifications

• Greater than 1 year of grooming experience required.
• Applicants must be 18 years of age or older to be considered for this position.

Preferred Skills

• More than 2 years of grooming experience preferred.

What We Offer

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• C&E stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

Pay Range

$10—$12 USD

At PetVet Care Centers, we’re committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible.