Groomer

About the role

We're proud to be where the pets go to find everything they need to live their best lives, from meals and toys to trusted supplies and expert support. Our core values guide us as we work to improve lives by doing what's right for pets and people.

Responsibilities

• Provide professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parent's instructions and adhering to breed standards and company policies and procedures
• Operate and maintain various grooming instruments, including clippers, blades, shears, brushes, and dryers
• Evaluate individual needs of each pet, taking into consideration coat type, skin conditions, temperament
• Interact professionally and effectively with pet parents, provide optimal customer service, address grooming related inquiries, offer grooming recommendations, and provide timely resolution to questions or concerns
• Education and provide custom recommendations to pet parents on grooming maintenance and at home care practices & products to promote the overall well-being of the pet
• Maintain a clean and safe grooming area and salon, disinfect, and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains
• Utilize knowledge and understanding of Petco's grooming policies, standards, and guidelines to ensure safety, quality, and consistency in all activities and areas of the grooming business, ensure standards are maintained in grooming salon
• Train, support, and supervise entry-level trainees in the absence of a Grooming Salon Leader

Requirements

Successful completion of the Pet Stylist Apprentice program with Petco, or previous experience as a professional groomer and/or completion of a technical grooming training program

A high-school diploma or GED preferred, though not required

Qualifications

Latitude for independent judgement and problem solving, using grooming skills and knowledge to solve problems in routine to moderately complex situations, with some guidance from Grooming Salon Leader, Solutions Manager, or Store General Manager when necessary

Results-driven with commitment to productivity, performance, and ownership of role in the grooming salon

Strong attention to detail, ensuring grooming services are executed accurately and to the highest standards

Genuine passion for animals with a desire to continue a career in pet grooming

Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors

High level of proficiency in breed-specific cuts, styling techniques, and grooming standards

Strong verbal and written communication skills for interactions with pet parents and grooming team members

Capable of handling pets of all sizes and temperaments with care and empathy

Available to work weekends, evenings, and holidays, as required by the Pet Care Center's grooming schedule

Skills

• Competitive base pay
• Medical, dental, vision and more
• 401k and more
• Paid Time Off
• Petco Discounts
• All the supplies & equipment you need, including, brushes, nail trimmers, clippers, blades, shampoo, sprays, tools, etc.
• State of the art equipment, including bathing system, kennels, tables, and dryers
• Career development and growth opportunities, such as a Grooming Salon Leader, Grooming Mentor and Grooming Instructor

Benefits

In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.

Pay

Competitive base pay

Schedule

Available to work weekends, evenings, and holidays, as required by the Pet Care Center's grooming schedule