Groomer

About the role

Petco is a pet supply retailer dedicated to improving the lives of pets and their families. We strive to provide everything our customers need to ensure their pets live their best lives, from food and toys to veterinary services and grooming.

Responsibilities

• Provide professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parent's instructions and adhering to breed standards and company policies and procedures
• Operate and maintain various grooming instruments, including clippers, blades, shears, brushes, and dryers
• Monitor pets for any signs of discomfort, illness, or injury and promptly report any concerns to pet owners and store management
• Evaluate individual needs of each pet, taking into consideration coat type, skin conditions, temperament
• Interact professionally and effectively with pet parents, provide optimal customer service, address grooming related inquiries, offer grooming recommendations, and provide timely resolution to questions or concerns
• Provide education and custom recommendations to pet parents on grooming maintenance and at home care practices & products to promote the overall well-being of the pet
• Maintain a clean and safe grooming area and salon, disinfect, and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains
• Utilize knowledge and understanding of Petco's grooming policies, standards, and guidelines to ensure safety, quality, and consistency in all activities and areas of the grooming business
• Ensure standards are maintained in grooming salon
• Train, support, and supervise entry-level trainees in the absence of a Grooming Salon Leader

Requirements

• Successful completion of the Pet Stylist Apprentice program with Petco, or previous experience as a professional groomer and/or completion of a technical grooming training program
• High-school diploma or GED preferred, though not required
• Latitude for independent judgement and problem solving, using grooming skills and knowledge to solve problems in routine to moderately complex situations
• Strong attention to detail, ensuring grooming services are executed accurately and to the highest standards
• Genuine passion for animals with a desire to continue a career in pet grooming
• Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors
• High level of proficiency in breed-specific cuts, styling techniques, and grooming standards
• Strong verbal and written communication skills for interactions with pet parents and grooming team members
• Capable of handling pets of all sizes and temperaments with care and empathy
• Available to work weekends, evenings, and holidays, as required by the Pet Care Center's grooming schedule

Qualifications

• Passion for pets and a desire to make a difference in their lives
• Ability to work independently and as part of a team
• Positive attitude and ability to handle stressful situations
• Good interpersonal and communication skills
• Physical stamina and the ability to lift up to 30 pounds

Skills

• Proficiency in grooming tools and techniques
• Attention to detail and accuracy in grooming services
• Customer service skills
• Problem-solving abilities

Benefits

• Competitive base pay
• Medical, dental, vision and more
• 401k and more
• Paid Time Off
• Petco Discounts
• All the supplies & equipment you need, including, brushes, nail trimmers, clippers, blades, shampoo, sprays, tools, etc.
• State of the art equipment, including bathing system, kennels, tables, and dryers
• Career development and growth opportunities, such as a Grooming Salon Leader, Grooming Mentor and Grooming Instructor

Pay

The salary range for this role is $15.00 - $23.00 per hour, or as otherwise required by state or local minimum wage laws. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws.