Groomer

Position Purpose

Earn up to a $1,500 potential hiring bonus when you join our salon team! We are a community of true pet lovers with shared interests and values. We are professionally committed to being your resource for all aspects of pet ownership including health and nutrition, training, grooming and the latest in general pet care.

Responsibilities

• Complete superior grooms (e.g., bathing, brushing, blow drying, de-matting, cutting or trimming hair/ fur, gland expression, brushing teeth, nail clipping and grinding, and other specialty services).
• Provide a thorough hands-on pet check-in and check-out process for each pet and pet parent.
• Use good judgment and alert pet parent of any anomalies that a dog may have.
• Actively engage pet parents and pets, share product knowledge, and educate pet parents.
• Authentically offer enhancements to meet our pet’s and pet parent’s specific needs to support the growth of the business.
• Treat all pets and pet parents with kindness, respect, and proper handling.
• Positively interact with pet parents in-person, via email, text, and phone providing them with proactive communication and exceptional service.
• Actively engage pet parents to continue to grow the business.
• Maintain a clean, safe work environment.
• Rebook with pet parents to ensure timely, holistic care to promote pet wellness.
• Other duties as assigned.

Requirements

• Must be 18 years or older.
• Minimum 6 months of professional experience in pet grooming.
• Grooming tools and equipment in good working condition.
• Passion for dog grooming and the well-being of pets.
• Knowledgeable in breed standard grooms.
• Skills in scissoring, general cleaning, nail trimming, styling, and all other pet grooming functions.
• Willingness to be educated about the products and services offered.
• Able to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts.
• Exceptional active-listening and customer service skills.
• Able to work around pet hair and dander.

Programs and Benefits

• Full-time team members enjoy the following:
• Medical, dental, and vision insurance.
• Health Savings Account (HSA)/ Flexible Spending Account (FSA) – medical and dependent care.
• $25K life insurance policy (employer paid).
• Short and Long-term disability (employer paid).
• Greatly discounted, employer-subsidized pet insurance.
• PTO (paid time off) – 2 weeks in first year, 3 weeks in second year.
• Paid Parental Leave and Paw-Ternity (paid Pet Adoption bonding time).
• 401(k) Program – employer match at a rate of 0.25% for each 1% contribution, up to 6%.
• Employee Assistance Program/ 24X7 – completely confidential.
• Generous discounts on goods and services.
• Team Member Feeder Program - eligible for two units (bags or cases of cans) of the participating vendors product/s each month.
• Focus on quality vs. quantity AND humanity vs. vanity 50% Commission vs. Supplemental Pay Rate.

Schedule

Position requires a person to be both indoors and outdoors (to assist with customer carry out). Must be able to stand 8 hours per day with or without reasonable accommodation. Must be able to lift 50 pounds on a regular basis with or without reasonable accommodation. Must be comfortable working with a wide variety of animals including small and large dogs. Must be able to work around pet hair and dander.

Pay

Estimated $60,000 - $100,000+ Annually DOE/DOQ Annual wage will vary based on hours worked, commission, and location.

Benefits

• Equal opportunity employer.