Groom Tech in Training, Petsense

About the role

This position is responsible for completing the training course provided by Petsense, “Paragon,” in preparation for a career in grooming and/or bathing. Paragon is a virtual distant learning program where students are guided through two levels of a training program (Level 1 5-8 weeks, Level 2 10 weeks) designed to educate students on the fundamentals in bathing and grooming, while also providing the necessary basic skills in safety, pet first aid and CPR, pet handling skills, dog anatomy and dog physiology. This is achieved through a combination of hands-on practice, book work, online exams, watching videos and submitting photos of practical application for grading. Successful on time completion of the Paragon Level 1 and Level 2 will earn a complete set of grooming tools. Store tools will be provided to use in the store while completing training.

Responsibilities

• Follow and demonstrate all Petsense by Tractor Supply Mission and Values
• Maintain regular and predictable attendance
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs
• Work scheduled shifts for the duration of the 15 week training program (Level 1 PT or FT and Level 2 required FT)
• Successfully complete the following training for Level 1 by the required timeline of five weeks:
  • Nail trimming and ear plucking
  • Heavy coated bath and brush
  • Curly coat bath and brush
  • Natural foot trimming
  • Conduct a minimum of 10 hands-on practice sessions in each training category
  • Submit photos of experience by required deadline
  • Complete 40 breed specific bath dogs and submit tracking journal by the required deadline
• Assists in generating business by calling existing and new customers, scheduling appointments, follow-up phone calls and reminders to customers, and verifying vaccinations
• Promote a safe and productive work environment for all Team Members, customers, and vendors
• Greet customers and pets and thoroughly complete 7-point Check-in
• Ensures the safety and well-being of animals
• Inspects animals for external signs of parasites, disease or injury and reports findings to pet owners
• Sanitizes and maintains upkeep of all grooming tools and equipment to eliminate injury and spread of diseases to other pet clients
• Maintains safe and sanitary work area to reduce risk to human and animal clients
• Maintains records of all pet clients to include services provided and vaccination records
• Operates computer as needed
• Recovery of store, if needed

Requirements

• Experience: Must be comfortable working with dogs and cats. Ability to demonstrate patience and compassion for animals. Tools will be provided while enrolled in Paragon.
• Education: High school diploma or equivalent required

Skills

• Operate and use all grooming tools and equipment including bathing tubs, brushes, combs, scissors, clippers, dryers, and bathing products such as perfumed shampoo and soaps
• Communicate effectively with Associates and customers
• Display compassion with animals and treat them accordingly
• Exhibit attention to detail
• Read, write and count to accurately complete all documentation
• Problem solving skills
• Basic computer skills
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict

Benefits

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific