Groom Tech in Training, Petsense

About the role

This position is responsible for completing the training course provided by Petsense, “Paragon,” in preparation for a career in grooming and/or bathing. Paragon is a virtual distant learning program where students are guided through two levels of a training program (Level 1 5‑8 weeks, Level 2 10 weeks) designed to educate students on the fundamentals in bathing and grooming, while also providing the necessary basic skills in safety, pet first aid and CPR, pet handling skills, dog anatomy and dog physiology. This is achieved through a combination of hands‑on practice, book work, online exams, watching videos and submitting photos of practical application for grading. Successful on‑time completion of the Paragon Level 1 and Level 2 will earn a complete set of grooming tools. Store tools will be provided to use in the store while completing training.

Responsibilities

• Follow and demonstrate all Petsense by Tractor Supply Mission and Values
• Maintain regular and predictable attendance
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs
• Work scheduled shifts for the duration of the 15‑week training program (Level 1 PT or FT and Level 2 required FT)
• Successfully complete the following training for Level 1 by the required timeline of five weeks:
  • Nail trimming and ear plucking
  • Heavy coated bath and brush
  • Curly coat bath and brush
  • Natural foot trimming
  • Conduct a minimum of 10 hands‑on practice sessions in each training category
  • Submit photos of experience by required deadline
  • Complete 40 breed‑specific bath dogs and submit tracking journal by the required deadline
• Assists in generating business by calling existing and new customers, scheduling appointments, follow‑up phone calls and reminders to customers, and verifying vaccinations
• Promote a safe and productive work environment for all Team Members, customers, and vendors
• Greet customers and pets and thoroughly complete 7‑point Check‑in
• Ensures the safety and well‑being of animals
• Inspects animals for external signs of parasites, disease or injury and reports findings to pet owners
• Sanitizes and maintains upkeep of all grooming tools and equipment to eliminate injury and spread of diseases to other pet clients
• Maintains safe and sanitary work area to reduce risk to human and animal clients
• Maintains records of all pet clients to include services provided and vaccination records
• Operates computer as needed