Jobs · Management · Massachusetts

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Seasonal

Whole Foods Market · Hadley, MA · 1 mo ago
Management$17–$25.4/hrPart-time

About the Role

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs all functions related to breaking down deliveries and stocking shelves. Ensures a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures, supporting WFM core values and goals, and ensuring adherence to all applicable health and safety regulations.

Responsibilities

  • Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked, front-facing products, checking codes, rotating and removing out-of-date products.
  • Stocks and cleans grocery shelves, bulk bins, frozen and dairy cases.
  • Monitors and prevents spoilage, communicates waste to buyers, Team Leaders, and shift supervisors.
  • Maintains back stock in good order.
  • Assists with sampling programs, keeping sample areas full, clean, and appealing.
  • Completes spoilage, sampling, temperature, and sweep worksheets as required.
  • Assists with periodic inventory checks.
  • Arrives to work station on time, appropriately groomed, dressed, and ready to work; works all scheduled shifts and attends required trainings and meetings.
  • Provides excellent customer service, addresses customer needs promptly, and models suggestive selling techniques; answers phones and pages courteously.
  • Maximizes sales potential through effective procedures for prepping, storing, rotating, stocking, and merchandising products.
  • Follows established procedures, including Weights and Measures, health and sanitation, and safe work practices.
  • Maintains a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
  • Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
  • Immediately reports safety hazards and violations.
  • Performs other duties as assigned by store, regional, or national leadership.

Skills

  • Ability to sell proactively and learn basic knowledge of all products carried in the department.
  • Ability to visually examine products for quality and freshness, and proactively read labels.
  • Ability to perform simple math (addition, subtraction, multiplication, and division).
  • Strong communication skills and willingness to work as part of a team.
  • Ability to deliver information clearly and respectfully to Team Members, customers, and vendors.
  • Ability to meet customer service expectations and standards in all interactions.
  • Ability to follow directions and procedures; effective time management and organization skills.
  • Passion for natural foods and the mission of Whole Foods Market.
  • Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
  • Understanding of and compliance with WFM quality goals.

Experience

No prior retail experience required.

Physical Requirements/Working Conditions

  • Must be able to lift 50 pounds.
  • Standing/walking 6-8 hours in an 8-hour work day.
  • Hand use: single grasping, fine manipulation, pushing, and pulling.
  • Motions: bending, twisting, squatting, and reaching.
  • Exposure to FDA approved cleaning chemicals.
  • Exposure to temperatures: 90°F.
  • Ability to work in a wet and cold environment.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

Pay

The wage range for this position is $17.00-$25.40 Hourly, commensurate with experience.

Benefits

Whole Foods Market offers "Whole Benefits", including a store discount, paid time off, financial wellness, health & wellness support programs, and access to Team Member perks. Eligibility varies based on work location, length of service, and job type.

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