Grocery Team Leader (Department Manager)
Job Responsibilities
- Holds ATLs, supervisors and Team Members accountable for delivering outstanding customer service.
- Buys, merchandises, and manages products to meet sales targets and customer needs.
- Maintains proper product assortment, merchandising, and inventory control.
- Monitors and achieves sales, purchasing, and labor targets.
- Maintains a positive work environment of outstanding teamwork, mutual respect, and exceptional morale.
- Manages hiring, development, corrective actions, and separations of Team Members.
- Ensures regulatory compliance and special projects are completed.
Job Skills
- Sustains exceptional level of knowledge and awareness of relevant competitors and industry trends.
- Advanced knowledge of products, buying, pricing, merchandising, and inventory management.
- Food safety certification (if not currently certified, will commit to completing certification within 6 months).
- Excellent interpersonal, motivational, team building, and customer relationship skills.
- Capable of teaching others in a positive and constructive manner.
- Product knowledge.
- Advanced knowledge of regulatory and safety policies and procedures.
- Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
- Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
- Proficiency with email, Microsoft Office, and operations-related applications.
- Experience: 24+ months retail experience including 12+ months of team leadership experience.
Physical Requirements/Working Conditions
- Must be able to lift 50 pounds.
- In an 8-hour work day: standing/walking 6-8 hours.
- Hand use: single grasping, fine manipulation, pushing and pulling.
- Work requires the following motions: bending, twisting, squatting and reaching.
- Exposure to FDA approved cleaning chemicals.
- Exposure to temperatures: 90 degrees Fahrenheit.
- Ability to work in a wet and cold environment.
- Ability to work a flexible schedule including nights, weekends, and holidays as needed.
- Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
Pay and Benefits
All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. The wage range for this position is $23.60-$42.50 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).