GROCERY/RELIEF ASST DEPT LEADER

Responsibilities

• Achieve sales and profit goals established for the department.
• Maintain and control all established quality assurance standards.
• Assist in directing and supervising all functions, duties and activities for the department.
• Support the day-to-day functions of the Grocery operations.
• Create an environment that enables customers to feel welcome, important and appreciated.
• Answer questions regarding products sold within the department and throughout the store.
• Respond to questions and make suggestions about products.
• Inform customers of grocery specials.
• Understand the store's layout and be able to locate products.
• Implement the period promotional plan for the department.
• Stay current with present, future, seasonal and special ads.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Observe scheduled shift operating hours.
• Maintain workload to guarantee that production deadlines are met.
• Integrate key retailing work processes into daily department operations.
• Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management.
• Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.

Requirements

• Minimum Effective communication skills
• Knowledge of basic math: counting, addition, and subtraction
• Ability to handle stressful situations
• Must be able to meet the minimum physical demands of the position
• Must be 18 or older

Desired

• High school diploma or equivalent
• Management experience
• Grocery experience
• Retail experience
• Second language: speaking, reading and/or writing

Skills

• Adhere to all local, state and federal laws, and company guidelines

Benefits

• Create an environment that enables customers to feel welcome, important and appreciated
• Answer questions regarding products sold within the department and throughout the store
• Respond to questions and make suggestions about products
• Inform customers of grocery specials
• Understand the store's layout and be able to locate products
• Implement the period promotional plan for the department
• Stay current with present, future, seasonal and special ads
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory
• Observe scheduled shift operating hours
• Maintain workload to guarantee that production deadlines are met
• Integrate key retailing work processes into daily department operations
• Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management
• Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud

Pay

• N/A

Schedule

• N/A