(Grocery) Regional Manager of Cut Produce

Full-time role overseeing operations, sales, and distribution of cut produce products across franchisee-run kiosks within an assigned region. This position ensures franchisees maintain company standards, achieve operational efficiency, and meet sales targets while fostering success in alignment with the company’s “win-win-win” model.

Supervisory Responsibilities

• Spearhead hiring and training efforts for Regional Managers and Field Supervisors.
• Coordinate and manage schedules for department managers.
• Conduct comprehensive and timely performance evaluations.
• Oversee disciplinary actions and terminations, ensuring alignment with company policy.

Responsibilities

• Analyze and implement strategies based on P&L statements.
• Attend and report on sales meetings.
• Conduct and document regular store visits.
• Uphold Supreme Service Solutions operational standards.
• Support store recruitment, new openings, and transitions.
• Foster strong relationships with store managers and Franchisees.
• Oversee sales flow and devise strategies for sales improvement.
• Manage Menu items bar until Franchisee takeover.
• Recruit and supervise local chefs and Franchisees.
• Serve as the primary point of contact for the designated region.
• Report to the Director of Franchisee Operations.
• Execute compliance audits.
• Champion initiatives to boost regional sales.
• Ensure Franchisee orders meet set targets.
• Understand and advise on steritech audits.
• Evaluate and enhance company efficiency and effectiveness.
• Review and improve business procedures and day-to-day operations.
• Prioritize safety and adequacy of work environments.
• Enhance customer satisfaction through policy and procedure adjustments.
• Oversee the entirety of operations for the designated region.
• Compile weekly reports on regional operations.
• Represent the company positively to various stakeholders.
• Organize and manage Menu items Chef replacements and operational contingencies.
• Mastery of Technical Skills, Regulatory/Food Safety & Brand Knowledge, Problem Solving Skills, and Leadership Skills.
• Pursue continued personal and professional development.

Requirements

• Bachelor’s degree in Business Administration or related field.
• Minimum of 8 years of relevant experience.
• Comprehensive understanding of business and finance concepts.
• Excellent communication and interpersonal skills.
• Proficient managerial and diplomacy capabilities.
• Mastery of Microsoft Office Suite.
• Outstanding organizational, analytical, and problem-solving abilities.
• ServSafe Manager Certification (possess upon joining or acquire within an agreed timeframe post-hiring).

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Able to lift up to 25 pounds, especially when handling produce crates.
• Regular travel within the assigned region, with occasional national trips.

Work Environment

Dynamic retail environment with a strong emphasis on fresh produce quality and safety. Regular visits to franchise locations, interacting with staff, observing operations, and possibly handling produce directly.