GROCERY/RECEIVING CLERK

About the Role

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service while demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Report all safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Notify management of customer or employee accidents.
• Develop and train DSD Receiver backups.
• Ensure maximum security of the receiving area.
• Practice preventive maintenance by inspecting equipment and notifying appropriate personnel of needed repairs.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Ensure proper temperatures in cases and coolers are maintained and log temperatures.
• Stay current with present, future, seasonal, and special ads.
• Manage inventory for all delivered products and process damaged or returned goods.
• Check condition, accuracy of quantity, pricing, and temperature of received product.
• Ensure shipping and receiving tools are functional for smooth product transition and inventory logging.
• Maintain awareness of inventory and stocking conditions to ensure system integrity, including Computer Assisted Ordering.
• Report product ordering or shipping discrepancies to the department manager.
• Label, stock, and inventory department merchandise.
• Promote trust and respect among associates with a positive attitude.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Perform essential job functions with or without reasonable accommodation.

Qualifications

Minimum

• Ability to collaborate and work cooperatively in a team-based environment.
• Strong attention to detail.

Desired

• Any receiving experience.
• Second language (speaking, reading, and/or writing).
• Familiarity with industry/technical terms and processes.
• Excellent oral and written communication skills.