Grocery Person In Charge

Main Responsibilities

• Aid the Grocery Manager in the daily operation of the Grocery Department, including Frozen, Dairy, and Liquor/Beer departments.
• Supervise, train, and support department associates to ensure operational excellence and exceptional customer service.
• Perform and oversee ordering, receiving, storing, pricing, stocking, and merchandising activities.
• Resolve customer concerns professionally and promote a positive shopping experience.
• Afford and oversee the implementation of merchandising plans, seasonal programs, and promotional initiatives.
• Maintain inventory, control shrink, ensure product quality, and prevent the sale of out-of-code merchandise.
• Monitor store operations and supervise associates in the absence of the Store Director or Grocery Manager.
• Handle cash management responsibilities, including accountability for register funds and related documentation.
• Support emergency response procedures and maintain operational continuity during equipment or system issues.

Soft Skills

• Strong customer service orientation.
• Excellent verbal and written communication skills.
• Leadership and team-building abilities.
• Problem-solving and decision-making skills.
• Ability to remain professional and composed in fast-paced environments.
• Strong interpersonal and conflict-resolution skills.
• Initiative and accountability.
• Ability to collaborate effectively with associates, customers, and vendors.

Competencies

• Retail operations management.
• Team supervision and associate development.
• Inventory management and merchandising.
• Safety and compliance awareness.
• Cash handling and accountability.
• Scheduling and operational planning.
• Customer relations management.
• Loss prevention and shrink control.

Knowledge

• Grocery retail operations and merchandising practices.
• Company policies, procedures, and operational standards.
• Product assortment, product rotation, and perishability management.
• Employment practices and workplace policies.
• State and federal regulatory requirements.
• Basic mathematics, weights, and measures.
• Front-end operations and cash register systems.
• Safety and emergency response procedures.

Abilities

• Lead and motivate teams while maintaining a positive work environment.
• Analyze business needs and make sound operational decisions.
• Prioritize multiple tasks and adapt to changing business conditions.
• Work independently with minimal supervision.
• Effectively address customer concerns and operational challenges.
• Lift and move items up to approximately 80 pounds.
• Stand and walk for extended periods.
• Operate pallet jacks, hand trucks, carts, scanners, and ordering systems.

Other Requirements

• Available to work flexible schedules, including mornings, evenings, weekends, and holidays.
• Comply with all company attendance, grooming, and dress code standards.
• Ability to work in a safety-sensitive position.
• Maintain a commitment to workplace safety, integrity, and customer service excellence.

Benefits

• Competitive wages paid weekly.
• Access to up to 50% of your earned wages before payday, via our partnership with Stream.
• Associate discounts.
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay).