Grocery Order Writer (Buyer / Inventory Replenishment) - Full Time
Whole Foods Market · Los Altos, CA · 4 days ago
Marketing$19.5–$30.2/hrFull-time
Orders, replenishes, and merchandises grocery products while participating in Whole Foods Market’s purchasing and promotions program.
Responsibilities
- Completes Order Writer training.
- Replenishes products through proper buying procedures.
- Orders perishable and/or non-perishable grocery products and maintains appropriate back stock levels.
- Monitors and acts upon open PO reports for both purchases and credits in an accurate and timely manner.
- Controls spoilage/shrink; participates in inventory and cycle counting.
- Completes spoilage and all other inventory management processes, sampling, temperature, and sweep worksheets as required.
- Ensures orders for product are timely and accurate to monitor inventory turns.
- Oversees customer special order procedure.
- Analyzes and controls product transfers, waste, and spoilage.
- Supports leadership in conducting inventories.
- Maintains financial profitability by meeting and exceeding purchasing and sales targets.
- Arrives to work station on time, appropriately groomed, dressed, and ready to work; works all scheduled shifts and attends required trainings and meetings.
- Provides excellent customer service, addresses needs of customers in a timely and effective manner, and models suggestive selling techniques; answers phones and pages promptly and courteously.
- Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
- Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
- Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
- Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
- Immediately reports safety hazards and violations.
- Performs other duties as assigned by store, regional, or national leadership.
Requirements
- 12+ months of retail experience.
- Comprehensive knowledge of grocery products.
- Working knowledge and application of all grocery merchandising expectations.
- Ability to educate team on product knowledge and convey enthusiasm.
- Strong basic math skills.
- Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook, and ordering systems.
- Strong to excellent communication skills and willingness to work as part of a team.
- Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
- Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
- Ability to follow directions and procedures; effective time management and organization skills.
- Passion for natural foods and the mission of Whole Foods Market.
- Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
- Understanding of and compliance with WFM quality goals.
Physical Requirements
- Must be able to lift 50 pounds.
- In an 8-hour work day: standing/walking 6-8 hours.
- Hand use: single grasping, fine manipulation, pushing, and pulling.
- Work requires the following motions: bending, twisting, squatting, and reaching.
- Exposure to FDA-approved cleaning chemicals.
- Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
- Ability to work in a wet and cold environment.
- Ability to work a flexible schedule including nights, weekends, and holidays as needed.
- Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
Pay
The wage range for this position is $19.50–$30.20 per hour.
Benefits
Whole Foods Market offers "Whole Benefits," which include:
- Eligibility for a store discount.
- Paid time off.
- Financial wellness programs.
- Health & wellness support programs.
- Access to other Team Member perks.
Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).