Grocery Order Writer (Buyer / Inventory Replenishment) - Full Time

About the Role

This position involves ordering, replenishing, and merchandising grocery products, as well as participating in the Whole Foods Market (WFM) program for purchasing and promotions. The role ensures a positive company image by providing courteous, friendly, and efficient service to customers and Team Members. It requires adherence to team and store Standard Operating Procedures, WFM core values, and applicable health and safety regulations, including Food Safety.

Responsibilities

• Completes Order Writer training.
• Replenishes products through proper buying procedures.
• Orders perishable and/or non-perishable grocery products and maintains appropriate back stock levels.
• Monitors and acts upon open PO reports for both purchases and credits accurately and timely.
• Controls spoilage/shrink and participates in inventory and cycle counting.
• Completes spoilage and other inventory management processes, sampling, temperature, and sweep worksheets as required.
• Ensures timely and accurate product orders to monitor inventory turns.
• Oversees customer special order procedures.
• Analyzes and controls product transfers, waste, and spoilage.
• Supports leadership in conducting inventories.
• Maintains financial profitability by meeting and exceeding purchasing and sales targets.
• Provides excellent customer service, addresses customer needs promptly, and models suggestive selling techniques.
• Maximizes sales potential through effective procedures for prepping, storing, rotating, stocking, and merchandising products.
• Follows established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains a clean and sanitary working and shopping environment and ensures equipment adheres to WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties, ensuring accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Qualifications

• 12+ months of retail experience.

Skills

• Comprehensive knowledge of grocery products.
• Working knowledge and application of grocery merchandising expectations.
• Ability to educate the team on product knowledge and convey enthusiasm.
• Strong basic math skills.
• Proficiency in computer programs such as Microsoft Word, Excel, Outlook, and ordering systems.
• Strong communication skills and willingness to work as part of a team.
• Ability to deliver information clearly and respectfully to Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions.
• Effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.

Physical Requirements/Working Conditions

• Must be able to lift 50 pounds.
• Standing/walking 6-8 hours in an 8-hour workday.
• Hand use: single grasping, fine manipulation, pushing, and pulling.
• Motions required: bending, twisting, squatting, and reaching.
• Exposure to FDA-approved cleaning chemicals.
• Exposure to temperatures: 90°F.
• Ability to work in a wet and cold environment.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

Pay

The wage range for this position is $19.50-$30.20 hourly, commensurate with experience.

Benefits

Whole Foods Market offers "Whole Benefits," including a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility varies based on work location, length of service, and job type.