GROCERY-NITE/DEPARTMENT HEAD

Responsibilities

• Promote trust and respect among associates
• Communicate company, department, and job specific information to associates
• Collaborate with associates and promote teamwork to help achieve company/store goals
• Establish performance goals for department and empower associates to meet or exceed targets
• Develop adequate scheduling to manage customer volume throughout hours of operation
• Train and develop associates on performance of their job and participate in the performance appraisal process
• Adhere to all local, state and federal laws, and company guidelines
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Offer product samples to help customers discover new items or products they inquire about
• Inform customers of grocery specials
• Create and execute sales promotions in partnership with store management
• Prepare and submit seasonal critiques for the sales and merchandising supervisor
• Implement the period promotional plan for the department
• Stay current with present, future, seasonal and special ads
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
• Plan, organize and supervise the inventory process
• Train department associates on inventory/stocking and Computer Assisted Ordering
• Adhere to all food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud

Qualifications

• Minimum Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Desired High school education or equivalent preferred
• Management experience preferred
• Grocery experience
• Retail experience