Grocery Manager Midtown

About the role

The position assists the Assistant Store Director in directing the operation of the Grocery Department, supervising and training personnel, assisting in ordering, receiving, storing, pricing, stocking and merchandising, and may act as a backup cashier.

Responsibilities

• Champions Company and Division customer service programs to meet or exceed Division customer service goals.
• Handles customer relations in a positive manner, including effective resolution of customer complaints.
• Promotes Albertson's philosophy of personalized service.
• Performs ordering, receiving, storing, pricing, stocking and merchandising duties.
• Affords assistance to the Grocery Manager in planning, organizing and directing day-to-day operations of the grocery department and front end functions.
• Affords assistance in implementing Company and Division merchandising policies and/or Store Director instructions.
• Makes recommendations regarding regular and seasonal merchandise requirements and special sales needs.
• Engages in suggestive selling and other sales techniques.
• Prepares "to do list" for night stockers, closes out discontinued items and implements price changing procedures.
• Controls shrink. Prevents the sale of out of code products.
• Opens and closes the store.
• Ensures compliance with Company sanitation, safety, security and other policies.
• Recommends corrective action as needed.
• Implements emergency procedures in the event of equipment and computer software malfunctions.
• Supervises all associates and handles customer complaints in the absence of the Store Director and the Grocery Manager.
• Performs duties of the Receiving Clerk in the absence of the Receiving Clerk.
• Performs all job duties with accuracy, honesty and integrity.

Requirements

• An extensive retail background with prior management experience related to retail operations.
• A thorough understanding of overall Company practices, policies and procedures.
• Strong written and oral communication skills, good leadership and interpersonal skills, the proven ability to manage and develop people, and the ability to maintain composure in dealing with customers, vendors and co-workers.
• Ability to be a team player.
• Ability to supervise employees assigned.
• Knowledge of employment laws and workplace practices policies is required.
• Knowledge and compliance with state and federal regulations.
• Friendly, courteous, takes initiative, and maintains composure in dealing with customers, co-workers and vendors as well as having the ability to concentrate and deal with interruptions and customer complaints, etc.
• Interacts effectively with all levels of personnel, customers, vendors and the public.
• Analytical ability to handle administrative details such as planning, reporting, meeting operation objectives, scheduling, supervising and making hiring and disciplinary action recommendations.
• Ability to judge and react to business activity.
• Knowledge of basic mathematics and weights and measures.
• Thorough knowledge of checkstand scanning and loss prevention procedures.
• Ability to operate and train others in the operation of Front End cash registers and/or scanning equipment.
• Knowledge and ability to implement emergency procedures in the event of a disaster or equipment or computer software malfunctions.
• Ability to stand and walk for long periods of time.
• Frequent reaching, lifting, stacking and maneuvering objects of varying dimensions and weights up to approximately 80 lbs.
• May climb ladders.
• Ability to properly stack, operate fully loaded hand trucks, six-wheel carts and pallet jacks.
• Manual dexterity and good eye-hand coordination.
• Mental alertness to ensure safe and accurate completion of work activities.
• Utilizes cleaning supplies and chemicals and safety cutters.
• Complies with all Company policies including attendance, grooming standards and dress codes.

Physical Requirements

• Exposure to potential hazards exists with respect to equipment and work aids necessary to perform job duties throughout the Grocery Department.
• Exposure to 35˚ Fahrenheit while handling products in cold cases, 28˚ Fahrenheit in the cooler and -20˚ Fahrenheit in the freezer.
• Working conditions consist of a temperature controlled store environment.
• Exposure to varying temperatures while working in the loading and receiving area.
• Occasional exposure to outdoor environment when checking store perimeters and conducting business off premises.

Safety – Sensitive Position

Job responsibilities include tasks or duties that could affect the safety or health of the employee performing the task or others.