Grocery Manager

Responsibilities

• Provides friendly and engaged guest care at all times.
• Hires, trains, evaluates, and communicates with all Grocery, Dairy, Self-Service Deli, and Frozen crew members, including counseling and administering discipline when needed.
• Coaches and cross-trains crew members to encourage their management development in preparation for future promotional opportunities.
• Writes daily plans and weekly work schedules that anticipate the needs of the business.
• Actively participates in all phases of grocery stocking.
• Responsible for the maintenance of displays that ensures our products meet our freshness guarantee at all times.
• Actively participates in all phases of checking.
• Handles all forms of tender including cash, checks, WIC, food stamps, gift cards, EBT transactions, and coupons.
• Assumes responsibility for entire store operation in absence of the Store Director and Assistant Store Director, including troubleshooting complaints, product inquiries, and other special requests.
• Manages loss prevention efforts within the department to ensure a safe shopping experience and workplace.
• Works towards acquiring product knowledge and expertise within department(s) to respond to guest questions and provide informative information about merchandise.
• Responsible for rotation of merchandise and maintenance of displays ensuring our products meet our freshness guarantee at all times.
• Maintains accurate records for damaged/spoiled merchandise in accordance with company policies and procedures.
• Stays updated on weekly specials, coupons, and other company promotions that encourage an environment that delights our guests.
• Works in and cultivates a team-oriented work environment.

Qualifications

• Passion for serving people and creating a guest-focused work environment.
• 1-2 years of department operations experience or equivalent education to be knowledgeable of the nature of every position within the department.
• Math skills necessary, including following recipes, completing reports, and calculating sales and discounts.
• Ability to work in a wet environment to clean and sanitize tools, pots/pans, and utensils using cleaning chemicals and detergents without allergic reaction.
• Ability to work around food ingredients, produce, and spices without allergic reaction.
• Excellent communication skills with the ability to communicate with guests and crew members in a professional and courteous manner, including answering telephone calls and using the in-store intercom system.
• Must be at least 18 years of age due to equipment use and work environment.
• Current state Food Handler’s Permit may be required.

Work Environment

Work space will be primarily on the sales floor with exposure to ice/wet areas, refrigerated areas, and freezers. May be required to join a labor union.

Physical Activity

Lifting, standing/walking, bending, twisting, reaching, fingering, pushing/pulling, sitting.

Tools and Equipment

Box knife, computer, printer, Telzon, telephone, shopping cart, garbage compactor, bailer, fork lift (with certification), pallet jack, flat bed, hand truck, ladder, calculator, mop, broom, floor squeegee. Cleaning supplies: bleach, hand soap, hand sanitizer, glass and multi-surface cleaner, floor cleaner.

Pay

The pay range is $27.00 to $32.00 per hour. Starting rates will vary based on location, experience, qualifications, and the terms of any applicable collective bargaining agreement.

Benefits

Dependent on length of service, hours worked, and any applicable collective bargaining agreement, benefits include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation pay (accrued based on hours worked), paid holidays (between 7-9 days annually), bereavement pay, and retirement benefits (pension and/or 401k eligibility).

Closing Date: 11/01/2026