Grocery Manager
About the role
The Grocery Manager position is responsible for managing all aspects of the Grocery Department including staff, sales, margin, and labor. They may be responsible for managing and developing all aspects of the Total Store in the absence of the Store Director. The Grocery Manager is required to assist customers as needed and maintain a friendly, energetic demeanor.
Responsibilities
- Prepares the weekly sales and labor projections for the Grocery Department in order to maximize sales and profits; ensures department operations are within the labor percent allowed.
- Maintains and controls all costs and expenses; includes maintaining proper ordering and inventory control, ensuring proper weighing procedures, controlling shrink, and monitoring ad displays.
- Manages the Grocery Department staff including hiring, training, scheduling, coaching, and initiating required performance reviews; ensures staff is trained on all policies and procedures.
- Oversees shift operations including writing and/or approving Department work schedules.
- Ensures weekly flyer ads are in stock and ready for sale during business hours and that product for upcoming ads are ordered, in stock, and available for processing.
- Stocks grocery department; includes facing, filling, and organization of all product items as set by the Grocery Department schematics as well as ensuring tag and pricing accuracy.
- Ensures cleanliness of grocery aisles, storage area and work area for safety; includes cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from floor and sweeping.
- Responds positively to customer’s inquiries and assists customers with purchases, information and product selection; requires selling and cross selling of products.
- Receives, inspects, and logs products for accuracy of shipment, temperature, and quality.
- Maintains a high level of product knowledge and product preparation.
- Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times.
Requirements
- High school diploma or equivalency degree.
- Minimum of 4 years professional experience.
- Preferred 3-5 years grocery retail experience in Grocery department processes and procedures.
- Previous experience in a natural foods industry is a plus.
Qualifications
- Advanced attention to detail with the capability to prioritize and meet deadlines.
- Excellent written communication and documentation skills.
- Excellent verbal communication and interpersonal skills for dealing cross functionally with peers and senior management.
- Knowledge with MS Office including Outlook, Word, and Excel.
- Ability to multitask and have excellent organizational skills is essential.
- Advanced knowledge of math, weights, and measures.
- Ability to analyze and interpret Company financial statements and results.
Skills
- Must maintain the highest level of customer service at all times.
- Ability to adapt to the ever changing high volume retail while working in a cross-functional team environment.
- Capacity to take initiative when problems arise.
- Flexibility to adapt in a variety of situations.
Benefits
- Competitive compensation, incentive programs, and recognition programs.
- Comprehensive benefits package for full-time team members that includes medical, dental, and life insurance.
- Part-time members enjoy paid parental leave, 24/7 Employee Assistance Program, and 401(k) plan with an employer match.
- Dedicated to creating a work environment that promotes work-life balance, long-term health and financial security, and continuous professional development.
Pay
The pay range for this position is $20.50 - $30.05 per hour. Specific pay rates will be within this range and based on your experience, qualifications, and skills compared to the internal team of this role. Compensation for this position also includes incentive bonus opportunities that may vary based on individual and company performance. Specific details will be discussed during the hiring process.
Schedule
Our team members thrive because we are committed to the whole person. Not only do we offer a comprehensive benefits package for our full-time team members that includes medical, dental, and life insurance, but we also offer a variety of programs designed to support our part-time members as well. ALL Fresh Thyme team members enjoy paid parental leave, our 24/7 Employee Assistance Program, and our 401(k) plan with an employer match. We are dedicated to creating a work environment that promotes work-life balance, long-term health and financial security, and continuous professional development.