Grocery Lead
Meijer · Howard, WI · 1 mo ago
OTHRFull-time
As a family company, Meijer serves people and communities, offering career and community opportunities centered around leadership, personal growth, and development. Join the Meijer family to take care of your career and your community.
About the role
This entry‑level leadership position provides direction related to operations, processes, and conditions of the assigned area. You will plan, guide, and empower team members in day‑to‑day department operations, model exceptional customer experiences, and help achieve department goals while influencing peers to create a winning strategy. The role reports to the Grocery Supervisor and does not carry full leadership responsibilities.
Responsibilities
- Engage peers to deliver the best possible shopping experience, including an exceptional checkout experience.
- Communicate with team members and assign daily work tasks.
- Mentor and coach team members to exceed customer service and sales goals, maintain department standards, and complete required trainings.
- Support training of new team members and cross‑train high‑potential talent, providing peer coaching on job responsibilities and standards.
- Work with leadership on department schedule writing to focus on team member engagement, customer service, store sales, and profitability.
- Ensure product freshness by monitoring rotation and dating policies.
- Guide the team in compliance with food safety standards, regulations, and safe work practices, aligning to 200% accountability.
- Lead team members in ordering, receiving, stocking, pricing, and product display, where applicable.
- Actively create an environment that supports Meijer’s culture, valuing Diversity, Equity, and Inclusion.
- Operate a register and handle cash when needed.
- Operate powered equipment, where applicable.
- Participate in period‑end inventories, where applicable, to help achieve goals.
- May be required to act in a lead capacity in other departments throughout the store.
- Perform other duties as assigned or required.
Qualifications
- Passion for customer service with total engagement and approachability.
- Initiates interactions with customers and peers.
- Excellent verbal and written communication skills.
- Retail or other customer service experience preferred.
- Creative thinking skills.
- Ability to influence others.
- Ability to quickly build rapport and gain customer confidence to create repeat business.
- Physical ability to lift, carry, push, pull, bend, and twist while handling product.
- Experience executing plans.
- Positive influence to create a strong team environment.
- Commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.
Benefits
- Meijer Rewards
- Weekly pay
- Scheduling flexibility
- Paid parental leave
- Paid education assistance
- Team member discount
- Development programs for advancement and career growth