GROCERY/DAY STOCKER/NUTRITION

About the Role

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998. Today, we serve customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As part of the Kroger family, we bring together diverse teams with a passion for food and people to feed the human spirit through innovation, amazing customer experiences, and a commitment to our communities and each other.

Responsibilities

• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and respond to questions or make product suggestions.
• Recommend frozen food items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines, including maintaining proper temperatures in cases and coolers and logging temperature records.
• Adhere to all local, state, and federal health and civil code regulations.
• Assist with building displays in accordance with company standards.
• Observe scheduled shift operating hours.
• Assist with breaking down loads and stocking assigned sections.
• Ensure product is stocked quickly and efficiently to maintain product quality.
• Keep refrigerated coolers, store shelves, and other displays fully stocked and conditioned at all times according to tag allocation or department standards.
• Ensure compliance with all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate, and customer engagement rules.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions; notify store management.
• Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, issues, and illegal activity, including robbery, theft, or fraud.

Requirements

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math: counting, addition, and subtraction.
• Must be able to meet the minimum physical demands of the position.
• Must be 18 or older.

Qualifications (Desired)

• Retail experience.
• Second language: speaking, reading, and/or writing.
• High school diploma or equivalent.

Benefits

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including Physical, Emotional, and Financial support. Benefits include:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through the Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our industry-leading Continuing Education program.
• Vast potential for growth through industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, visit our Benefits Page.