Grocery D/F Bulk Assistant

USD $20.00/Hr.

About the role

The Grocery/Dairy/Frozen/Bulk Assistant is responsible for assisting the Grocery/Bulk and Dairy/Frozen Managers in the successful operation and profitability of the Grocery/Bulk and Dairy/Frozen departments.

Responsibilities

• Provide world-class customer service as a number one priority.
• Exemplify integrity, responsibility, and excellence and adhere to all policies.
• Create inviting, full, and shoppable departments.
• Assist department managers in ordering for grocery, bulk, dairy, and frozen departments and maintain accurate inventory levels.
• Assist in managing margin, COGs, and overall department profitability, including minimizing shrink and maximizing effective purchasing.
• Ensure all in-stock products/conditions meet company standards.
• Offer and follow up on special orders.
• Merchandise shelves, endcaps, and dynamic displays.
• Assist in managing and participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
• Assist in training and monitoring department personnel, including assigning and following up on tasks.
• Conduct active and passive demos.
• Work with department managers to address performance issues within the department.
• Support store opening and closing activities, including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
• Handle register functions, including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes.
• Maintain the safety and security of customers and employees.
• Answer customer questions per company standards and policies, including the use of health-supportive statements and/or statements of nutritional support.
• Continually increase product knowledge.
• Use SAP and inventory management software, email, and other IS programs as needed.
• Work a schedule based on store needs, including evenings, weekends, and holidays.
• Work five days, 40 hours per week, and attend mandatory store meetings.
• Perform limited Manager on Duty responsibilities but never act as the overall Manager on Duty for the store.

Although this is a general outline of job responsibilities, all employees are expected to be “hands-on” and do whatever it takes to get the job done and make the company thrive.

Requirements

• High School diploma, GED, or equivalent preferred.
• 1 year of experience in a grocery or retail environment preferred; natural foods background is a plus.
• 1 year of experience supervising others preferred.
• Ability to pass food safety training courses and/or certifications as required by law and maintain compliance.
• Ability to manage changing priorities and stay focused on the task at hand.
• Possess a sense of urgency in the completion of tasks.
• Possess excellent customer service skills.
• Highly organized with great attention to detail.
• Ability to take direction and follow through.
• Must be cashier trained and able to count currency.
• Proficient in MS Word, Excel, and Outlook.

Benefits

Here’s an overview of the benefits offered to support the health and wellbeing of you and your family:

• All Crew Members:
  • Birthday Bonus Pay
  • Vitamin Bucks (up to $2,080 earned as store credit annually)
  • Holiday Pay for 5 Holidays – Stores Closed
  • Paid Time Off (sick days and vacation) that increases with tenure
  • Paid Nutrition Education
  • Crew Member Discount
  • {N}power Program (customer appreciation and rewards program)
  • Regular, scheduled pay increases
  • Advancement opportunities and career development
  • Health and Wellness Program
  • Employee Assistance Program (EAP)
  • Employee Referral Program
• Full-Time Crew Members (30+ hours/week):
  • Medical, Dental, and Vision Insurance
  • Paid Parental Leave
  • Paid Medical Leave (through company-paid short-term disability insurance)
  • Company-Paid Short-Term Disability Insurance
  • Company-Paid Life Insurance
  • Voluntary Benefits including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
  • Retirement Savings Plan (401k) with discretionary company match
  • Healthcare and Dependent Care Flexible Spending Account (FSA)
  • Health Savings Account (HSA) with company match

Physical Capabilities and Environmental Demands

Physical Requirements:

• Constantly lift or carry up to 10 lbs.
• Frequently lift or carry 11-20 lbs.
• Occasionally lift or carry 21-50 lbs.
• Occasionally lift or carry 51-100 lbs. with a team lift.
• Frequently push or pull up to 15 lbs.
• Occasionally push or pull 16-100 lbs.
• Frequently use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
• Frequently reach above chest.
• Occasionally sit, squat, kneel, climb, and use a computer for data entry.
• Constantly walk and stand.

Environmental Requirements:

• Frequently work with sharp tools and equipment, dust, fumes, and congested worksites.
• Occasionally work with noise, cold, heat, wet, humid conditions, outside, heights, and contact stress.