Grocery Clerk

About the role

To stock merchandise on shelves and displays throughout the department in a careful, clean, neat and expedient manner; ensuring that all product is fresh, rotated and well stocked for our customers while maintaining great customer service.

Responsibilities

• Stock merchandise on shelves and displays throughout the department in a careful, clean, neat and expedient manner.
• Ensure all product is fresh, rotated and well stocked for our customers.
• Maintain great customer service.
• Complete training in the grocery operation.
• Prioritize work load and have sense of urgency.
• Read, write, speak, and understand English, with the ability to follow instructions.
• Able to work a scheduled based on the business needs of the store location.
• Able to work in the U.S.
• Greet assist and thank customers in a prompt, courteous and friendly manner.
• Commit to the “Golden Rule” and work with other associates to build a strong grocery team.
• Achieve the highest associate morale in the industry by managing in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
• Receive and unload deliveries, check for accuracy, and store product in designated area.
• Keep all grocery products in display cases, coolers and freezers rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
• Clean shelves as they are restocked, fill and build displays, and make sure these are blocked and straightened.
• Help to keep the department merchandised in accordance with the needs of the community.
• Return all overstock to stockroom in an organized manner.
• Perform price changes when necessary.
• Notify grocery manager of potential shrink problems (damaged or missing merchandise), out-of-stock items on shelf, potential security problems, and customer requests/complaints.
• Practice the “Cleaner’s Creed” and proper sanitation procedures.
• Monitor cooler and display area temperatures to ensure product quality; report refrigeration failure immediately.
• Keep sales and work area swept clean, orderly, and free from safety hazards; report hazards to management.
• Exercise proper safety practices when lifting or moving product or using equipment and tools.
• Assist the front end with bagging at busy times.
• Present favorable impression in dress, personal hygiene and business attitude.
• Properly dispose of trash.

Requirements

• Must be 16 years of age; (18 to use compactor)
• Complete training in the grocery operation.
• Able to prioritize work load and have sense of urgency.
• Able to read, write, speak, and understand English, with the ability to follow instructions.
• Able to work a scheduled based on the business needs of the store location.
• Able to work in the U.S.

Qualifications

• Ability to work a scheduled based on the business needs of the store location.
• Able to work in the U.S.

Skills

• Ability to prioritize work load and have sense of urgency.
• Ability to read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a scheduled based on the business needs of the store location.
• Ability to work in the U.S.

Benefits

The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.

Pay

In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.

Schedule

Working environment is inside and outside, and may include exposure to cold temperatures.