Grocery Clerk
About the role
Based in Wisconsin, Pick ‘N Save merged with The Kroger Company in 2015. Today, we’re proudly serving Pick ‘N Serve customers in 89 stores throughout the state. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Responsibilities
- Helps customers discover new items or products they inquire about.
- Informs customers of food specials and recommends grocery items to customers to ensure they get the products they want and need.
- Checks product quality to ensure freshness.
- Reviews "sell by" dates and takes appropriate action.
- Provides customers with fresh and non-perishable grocery products that they have ordered.
- Labels, stocks, and inventory department merchandise.
- Reports product ordering/shipping discrepancies to the department manager.
- Stays current with present, future, seasonal and special ads.
- Adheres to all food safety regulations and guidelines.
- Ensures proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Gains and maintains knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Creates an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Reinforces safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management.
- Promotes preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
- Notifies management of customer or employee accidents.
- Ability to work cooperatively in high-paced and sometimes stressful environments.
- Ability to manage conflict in a reasonable, non-confrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Qualifications
- Customer Service skills
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
Skills
Ability to work cooperatively in high paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Benefits
We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Paid time off, including holiday and sick pay based on eligibility and length of service.
- Free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Tuition reimbursement up to $21,000 in your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
Schedule
Flexible scheduling in full- and part-time roles.
Pay
Comprehensive benefits to support your Well-Being, including Physical, Emotional, Financial and more.