Grocery Clerk

About the role

Ruler Foods, now part of The Kroger Company, operates 48 stores across Indiana, Illinois, Missouri, Tennessee, Kentucky, and Ohio. We are dedicated to creating exceptional customer experiences and fostering a welcoming environment for all customers.

Responsibilities

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness.
• Review "sell by" dates and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management.
• Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Ability to work cooperatively in high-paced and sometimes stressful environments.
• Ability to manage conflict in a reasonable, non-confrontational, and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

Qualifications

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Skills

Essential skills include strong customer service, effective communication, and the ability to work in a fast-paced environment. Previous retail experience is preferred but not required.

Benefits

We offer a comprehensive benefits package to support your well-being, including:

• A wide range of healthcare coverage, including medical, dental, vision, and prescription coverage.
• Paid time off, including holiday and sick pay.
• Free counseling through our Employee Assistance Program and financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Tuition reimbursement up to $21,000 over your career.
• Vast potential for growth through industry-leading training programs and diverse career pathways.

What You’ll Receive From Us

Join the Ruler Foods team and be part of a community that cares about its customers, employees, and the future. We're committed to helping you achieve your goals and providing the resources you need to succeed.