GROCERY/CLERK

Responsibilities

• Absorb and maintain a safe and clean environment to encourage customer return.
• Achieve and exceed sales and profit goals set by the department manager.
• Maintain and monitor all established quality assurance standards.
• Embrace and promote the Customer 1st strategy.
• Encourage associates to deliver excellent customer service.
• Display a positive attitude and stay current with store promotions.
• Adhere to food safety regulations and maintain proper temperatures.
• Report discrepancies in product ordering and shipping to the department manager.
• Label, stock, and inventory department merchandise.
• Inform customers of dairy specials and provide fresh products.
• Recommend items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness and review "sell by" dates.
• Report accidents to management and report all safety risks, illegal activity, and suspicious behavior.
• Practice preventive maintenance by inspecting equipment and reporting any items needing repair.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, non-confrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

Qualifications

• Minimum ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Retail experience is desired.
• Ability to promote trust and respect among associates.
• Ability to manage conflict in a reasonable, non-confrontational, and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Ability to provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.