GROCERY/CLERK

Responsibilities

• Absorb and maintain a safe and clean environment to encourage customer return.
• Achieve and exceed sales and profit goals set for the department.
• Maintain and monitor all established quality assurance standards.
• Embrace and promote the Customer 1st strategy, encouraging associates to provide excellent customer service.
• Display a positive attitude and stay current with store promotions and safety regulations.
• Answer questions about products and offer product samples to customers.
• Inform customers about dairy specials and provide fresh products as needed.
• Recommend products to customers to meet their needs and desires.
• Check product quality, review "sell by" dates, and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Adhere to food safety regulations and maintain proper temperatures in cases and coolers.
• Identify and report unsafe conditions and illegal activities.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, non-confrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

Qualifications

• Minimum ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Retail experience is desired.
• Ability to promote trust and respect among associates.
• Ability to manage conflict in a reasonable, non-confrontational, and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Ability to provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.