GROCERY/ASST DEPT LEADER

Responsibilities

• Aid the Department Manager in organizing work, filling department staffing needs, and training/scheduling associates.
• Respond appropriately to customer or associate comments, complaints, requests, accidents, and questions.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Use Computer Assisted Ordering (CAO) to manage ordering and ensure proper accounting of product received and balance on hand.
• Price and display merchandise effectively, maintaining proper signage, product rotation, freshness, quantity, quality, and space allocation.
• Engage associates in merchandising techniques, customer services, product presentation, and promotional activities.
• Provide input on department budgets, goals, and results, and communicate with associates and customers positively.
• Maintain equipment and facilities according to company policies and procedures, keeping floors, shelves, and grocery areas clean and sanitary.
• Manage workload and perform other duties as assigned.

Qualifications

• Willing to be flexible and work mornings, afternoons, evenings, nights, weekends, and holidays as needed.
• Effective written and oral communication skills.
• Ability to make quick intelligent decisions and handle stressful situations calmly and professionally.
• Knowledgeable about department operations including managing people, merchandising, computer-assisted ordering, inventory management, shrink control, customer services, labor scheduling, expense control, etc.
• Understanding of relevant employment practices, OSHA compliance, and applicable laws and regulations.
• Ability to operate power machinery and various job tools such as power jacks, box cutters, label guns, balers, compactors, etc.
• Previous grocery retail experience and/or backup manager experience preferred.
• Past work record reflecting dependability and integrity.