GROCERY/ASST DEPT LEADER

Responsibilities

• Aid the Department Manager in organizing work, filling department staffing needs, and training/scheduling associates.
• Respond promptly and courteously to customer and associate comments, complaints, and requests.
• Use Computer Assisted Ordering (CAO) to manage merchandise and supplies, ensuring accurate accounting.
• Price and display merchandise effectively, maintaining proper signage, product rotation, and cleanliness.
• Engage in and counsel associates on merchandising, customer services, and promotional activities.
• Provide feedback on department budgets, goals, and performance to the Department Manager.
• Communicate and interact positively with associates and customers.
• Maintain equipment and facilities according to company policies and ensure cleanliness and safety.
• Perform any other duties as assigned.

Qualifications

• Willing to work flexible hours, including mornings, afternoons, evenings, nights, weekends, and holidays.
• Effective written and oral communication skills.
• Ability to handle stressful situations calmly and professionally.
• Knowledgeable about department operations, including managing people, merchandising, computer-assisted ordering, inventory management, customer services, labor scheduling, expense control, and more.
• Understanding of relevant laws and regulations, including OSHA compliance.
• Ability to operate various job tools and machinery.
• Previous grocery retail experience and/or backup manager experience preferred.
• Dependable and trustworthy past work record.