Grocery Associate

Job Summary

Aids the department manager in achieving sales and profit targets. Restocks products across the store. Enhances customer confidence and loyalty through consistent and compliant operations. Ensures fresh and appealing merchandise, provides courteous and knowledgeable service.

Responsibilities

• SERVICE: 70%
• Create welcoming, valued environments to foster customer confidence and loyalty.
• Maintain department merchandising according to plans.
• Ensure shelves are stocked with adequate product availability, freshness, and correct signage.
• Offer assistance in locating or recommending products.
• LEADERSHIP: 10%
• Promote trust and respect among team members through collaboration and communication.
• Adhere to all applicable laws and company guidelines.
• FINANCIAL: 10%
• Monitor inventory and report discrepancies.
• Inspect products for quality and freshness, taking corrective actions as needed.
• Ensure products are stored at proper temperatures and maintain temperature logs.
• COMPLIANCE/SAFETY: 10%
• Maintain compliance with safety, food handling, sanitation, and productivity standards.
• Execute product recalls and withdrawals promptly, securing and removing items from customer access.
• Report and address safety risks, illegal activities, and accidents.
• Ensure adherence to wage and hour policies.
• Cultivate a safety-conscious environment.
• Ensure equipment is in good condition and assist with safety hazard remediation.

Qualifications

• Education: High School / GED preferred.
• Language: English proficiency required; Spanish preferred.
• Experience: 0-3 years of supervisory experience preferred.
• Knowledge, Skills & Abilities: Strong customer service, interpersonal, motivational, and communication skills; ability to work in various environmental conditions; strong physical stamina for lifting and moving heavy items.

Disclaimer

Performs other job-related duties as assigned.