Grocery Associate

Company Overview

Established in 1929, Heinen’s is a leading, family‑owned grocery retailer known for its premium‑quality products and outstanding customer service. Now in its fourth generation of family leadership, Heinen’s operates 23 locations – 18 in the Cleveland, Ohio area and 5 in the Chicago, Illinois market – supported by two distribution warehouses, a food production facility, and a corporate office in Warrensville Heights, Ohio. The culture is rooted in an associate‑first philosophy that emphasizes the well‑being, development, and quality of life of every team member.

Diamond Difference Standards

• Professional Appearance – Ensure you present yourself, your team, your products, and your department in support of the brand.
• Acknowledge – Greet customers with a smile and eye contact.
• Evaluate – Continuously assess store conditions using the 5‑Step QCSSS (Quality, Cleanliness, Stock Levels, Signage, and Serviceable).
• Thank – Recognize colleagues for a job well done to reinforce positive behaviors.
• Engage – Interact with customers when appropriate.

Responsibilities

• Prioritize daily work based on varying business needs.
• Acquire and share knowledge of the Grocery Department.
• Write orders using effective pars and planning.
• Work as a team to complete daily tasks, including scanning and recording shrink, order writing, stocking, rotating, and merchandising.
• Attend required corporate meetings and training classes.
• Comply with all personal and food safety company standards.
• Perform other duties as assigned.

Qualifications

• Excellent written and verbal communication skills.
• A sense of urgency and the ability to work independently to achieve daily tasks.
• Compliance with all company policies and standards.
• Ability to work with minimal supervision.
• Production‑driven, able to work continuously on repetitive tasks while standing.
• Capability to frequently lift and/or move up to 50 lb.
• Willingness to work the hours required to meet company objectives, including occasional overtime.
• Willingness to work a non‑traditional five‑day schedule, including Saturdays, Sundays, and evenings.
• Occasional exposure to extreme conditions (hot or cold).

Benefits

• Competitive compensation.
• Professional development and leadership training programs.
• Paid time off.
• Flexible scheduling designed to promote a healthy work‑life balance.
• Associate‑first culture supporting well‑being and quality of life.

Schedule

Mon‑Fri: 2 p.m. – 8:30 p.m. (4‑6 hrs/day)
Sat & Sun: 10 a.m. – 7:30 p.m. (4‑8 hrs/day)
Must be willing to work a non‑traditional five‑day schedule, including weekends and evenings.