Grocery Assistant - Washington

Pay

USD $19.50 per hour.

About the role

The Grocery Assistant is responsible for assisting the Grocery Department Manager in the successful operation and profitability of the Grocery department.

Applications are accepted until 10/27/2026 (date may be updated if hiring timeline is extended).

Responsibilities

• Providing World Class Customer Service as a number one priority including initiating customer contact, engaging customers and following through
• Exemplifying integrity, responsibility, and excellence and adhering to all policies
• Creating inviting, full and shoppable departments
• Assisting the grocery department manager in ordering for the grocery and bulk departments and maintaining accurate inventory levels
• Assisting the grocery department manager in managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing
• Ensuring all in-stock products/conditions meet company standards
• Offering and following up on special orders
• Merchandising shelves, endcaps and dynamic displays
• Assisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock
• Assisting in training and monitoring of department personnel including assigning and following up on tasks
• Conducting active and passive demos
• Working with the department manager to address performance issues within the department
• Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities
• Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks
• Maintaining the safety and security of customers and employees
• Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support
• Continually increasing product knowledge
• Using SAP and inventory management software, emailing and utilizing other IS programs as needed
• Being “hands on” and doing whatever it takes to get the job done and make the company thrive

Qualifications

• Ability and desire to provide World Class Customer Service as a number one priority including initiating customer contact, initiating conversations about products, events and services, actively engaging customers and following through
• Demonstrated leadership skills
• Ability to train and develop others
• 1 year of experience in retail experience in a grocery or retail environment preferred; natural foods background is a plus
• 1 year of experience supervising others preferred
• Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable
• Ability to manage changing priorities and to stay focused with the task at hand
• Sense of urgency in the completion of tasks
• Excellent customer service skills
• Highly organized with great attention to detail
• Ability to take direction and follow through
• Must be cashier trained and able to count currency
• Proficient in MS Word, Excel and Outlook

Benefits

• All Crew Members: Birthday Bonus Pay
• All Crew Members: Vitamin Bucks (up to $2,080 earned as store credit annually)
• All Crew Members: Holiday Pay for 5 Holidays – Stores Closed
• All Crew Members: Paid Time Off (sick days and vacation) – Accruals begin as of day 1 of employment. Accrual Rate is .0385 / hour, 80.08 hours / year maximum if working 40 hours/week. Accrual rates and annual maximums increases are based on tenure.
• All Crew Members: Paid Nutrition Education
• All Crew Members: good4u Crew Member Discount
• All Crew Members: {N}power Program (customer appreciation and rewards program)
• All Crew Members: Regular, Scheduled Pay Increases
• All Crew Members: Advancement Opportunities and Career Development
• All Crew Members: Health and Wellness Program
• All Crew Members: Employee Assistance Program (EAP)
• All Crew Members: Employee Referral Program
• Full-Time Crew Members (30+ hours/week): Medical, Dental and Vision Insurance
• Full-Time Crew Members (30+ hours/week): Paid Parental Leave
• Full-Time Crew Members (30+ hours/week): Paid Medical Leave (through company paid short-term disability insurance)
• Full-Time Crew Members (30+ hours/week): Company Paid Short-Term Disability Insurance
• Full-Time Crew Members (30+ hours/week): Company Paid Life Insurance
• Full-Time Crew Members (30+ hours/week): Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
• Full-Time Crew Members (30+ hours/week): Retirement Savings Plan (401k) with discretionary Company Match
• Full-Time Crew Members (30+ hours/week): Healthcare and Dependent Care Flexible Spending Account (FSA)
• Full-Time Crew Members (30+ hours/week): Health Savings