GROCERY/4TH PERSON

About the Role

Assist with the management of the department, maximize all financial opportunities, and assume the management responsibilities in the absence of the manager and assistant manager. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Maintain compliance with Food Safety standards, divisional merchandising, signing, and recovery standards, stockroom standards, corporate policies, labor agreements, housekeeping standards, and all safety guidelines and standards
• Verify ads are in stock
• Perform early removal breakdown
• Promote and follow company initiatives
• Sell products to customers and perform cashier functions, when necessary
• Monitor freight receiving and freight stocking standards
• Follow up on daily tours
• Monitor and adjust the 15‑minute chart
• Maintain an awareness of daily sales
• Manage all maintenance/repair needs
• Respond to verbal customer comments/complaints/requests
• Complete customer incident and associate incident/accident report forms
• Process salvage
• Access on‑line sales information
• Write Intersection Transfers
• Perform cashier duties such as: open/close register, scan and bag merchandise, complete/tender transactions, make money drops, maintain balanced cash box, complete file maintenance log for price discrepancies, maintain knowledge of produce codes, call for item verification
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

• Minimum High School Diploma or GED
• Proficient in Microsoft Office
• Working knowledge of alarms, sprinklers, and printers
• Knowledge of QFC policies, procedures and organizational structure
• Committed to providing customer service that makes both internal and external customers feel welcome, important and appreciated
• Ability to prioritize/multi‑task while providing accurate/on‑time results
• Ability to read/interpret documents
• Strong analytical and problem‑solving skills
• Basic math skills (counting, addition, and subtraction)
• Demonstrated ability to coach and train
• Strong attention to detail
• Ability to collaborate and work cooperatively in a team‑based environment
• Familiarity with industry/technical terms and processes

Desired Qualifications

• At least 6 months related experience
• First Aid/CPR certification
• Fork‑lift certification
• Food Safety certification

About Us

Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. Today, we proudly serve QFC customers in 59 stores throughout Washington and Oregon. As part of the Kroger family of companies, we bring diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. We strive to provide the ingredients you need to create your own recipe for success at work and in life, supporting your growth and well‑being.

Benefits

• Comprehensive health care coverage (medical, dental, vision, prescription) through company or collective bargaining plans
• Flexible scheduling for full‑ and part‑time roles with paid time off, including holiday, sick, vacation, parental leave based on eligibility and service
• Emotional and financial support via free counseling (Employee Assistance Program) and confidential financial tools and coaching (Goldman Sachs Ayco)
• Associate discounts on food, travel, technology and more
• Up to $21,000 in tuition reimbursement through the Continuing Education program
• Opportunities for growth through industry‑leading training programs and diverse career pathways
• 401(k) plan and/or Taft‑Hartley pension fund participation (subject to eligibility)
• Group term life insurance (subject to location‑specific criteria)
• Potential bonus eligibility (subject to location‑specific criteria)
• Robust internal training and development resources
• Participation in Zero Hunger | Zero Waste and Diversity, Equity and Inclusion initiatives