GRIEVANCE COORDINATOR

This job posting is anticipated to remain open until August 24th, 2026.

About the Company

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial.

Responsibilities

• Assists inmates/detainees in filing grievances through informal communication procedures.
• Maintains accurate records of prisoner grievances and any corresponding action pursuant to the grievance.
• Investigates and recommends response action to management.
• Ensures full compliance with client agency procedures pertaining to inmate/detainee grievances.
• Recommends appropriate corrective action when warranted to management.
• Performs other administrative and investigative duties as assigned.

Requirements

• High school diploma or equivalent certification required.
• Minimum of two (2) years as a Correctional Officer required.
• College coursework and advanced training in behavioral sciences, correctional services, or related field preferred.
• Must possess a working knowledge of correctional program objectives, applicable court orders and laws as well as have a general understanding of the requirements for managing a secure correctional facility.
• Demonstration of the abilities needed to write communications, documents, policies, courtroom defenses, contract negotiations, and other required written correspondence is required.
• Must be mature, flexible, intellectually alert, and able to command the respect and confidence of inmates/staff.
• Must be able to use computers and the software applications typically used by the facility.

Benefits

• Paid Time Off
• Paid Holidays
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Reduced Tuition Rates
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Pet Insurance
• Dental Insurance
• Paid Training
• Flexible Spending Account