Grid Operations Industry Expert

Please note: You are not required to report into a Mosaic office; however, there is significant travel to client locations. This position is open to candidates residing anywhere in the US. Travel requirements may range from 50–90%, based on client needs, project role, and phase of delivery.

About the role

If you have deep hands-on experience in electric distribution or utility operations — and you're passionate about helping utilities solve complex operational challenges — we want to meet you. We’re looking for a Grid Operations Industry Expert who can serve as a trusted advisor to our utility clients. This role is ideal for someone who brings operational credibility, understands the realities of running control centers, and can guide clients toward stronger, safer, and more effective operational performance.

As a Grid Operations Industry Expert, you’ll work closely with utility leaders and operations teams to assess current practices, identify gaps, and guide clients toward improved operational workflows, decision-making, and workforce performance. You’ll leverage your system operations expertise to advise on future-state processes, operational standards, readiness strategies, and organizational best practices. While you may support the development or validation of training materials, this role is primarily consultative, focusing on client-facing problem-solving and operational improvement. This is an opportunity to influence how utilities operate, prepare their teams, and adapt to the evolving demands of the modern grid.

Responsibilities

• Advise Utility Leaders: Provide expert guidance on operational challenges, workforce capabilities, and opportunities to improve reliability and system performance.
• Evaluate Current-State Operations: Analyze processes, roles, and decision-making frameworks to identify strengths, gaps, and areas for improvement.
• Shape Future-State Solutions: Define and refine business processes, operational standards, and readiness strategies aligned with industry best practices and emerging grid needs.
• Support Training & Readiness: Review training content, validate simulations, and ensure materials accurately reflect real-world operational practices.
• Collaborate Across Teams: Partner with internal project teams and client SMEs to ensure operational insights inform project plans, assessments, and deliverables.
• Build Long-Term Client Relationships: Act as a trusted partner, helping utilities enhance their operations through practical, experience-backed recommendations.

Requirements

• Strong experience in electric distribution, transmission, or utility control center operations
• Ability to assess operational performance and provide practical, strategic recommendations
• Knowledge of utility operational roles, workflows, and decision-making processes
• Familiarity with SCADA/OMS/ADMS platforms (ABB, OSI, GE, Schneider Electric)
• Excellent communication, facilitation, and consulting skills
• Business and operational acumen to connect recommendations with organizational goals
• Experience supporting training, modeling, or simulation development is a plus (but not required as a primary focus)

Pay

A reasonable national base salary range for this position is $140,000.00 - $190,000.00 USD annually. This position is eligible to participate in a bonus program of up to 10% of annual compensation, subject to individual and organizational performance.

Benefits

• Comprehensive health and wellness benefits
• Flexible Time Off program
• Paid holidays
• Discretionary 401(k) match
• Employee Stock Ownership Plan (ESOP) for US-based employees