Greeter / To-Go Specialist - Strip District - Pittsburgh
About the role
Greeters make the first great impression on Fans as well as controlling the smooth and efficient flow of the restaurant. They create a welcoming experience whether greeting a Fan at the door or on the phone. They are also responsible for providing fast service and great hospitality for our To-Go Fans.
Responsibilities
- Maintains a cheerful, courteous disposition and a neat, clean, and professional image.
- Provides a warm and welcoming greeting to each Fan including opening the door whenever possible.
- Answers the phone with the correct greeting and within 3 rings.
- Handles take-out and call-in orders, rings order, packages in appropriate containers.
- Edicates Fans on retail items and keeps greeting station and retail areas well stocked.
- Ensures an exceptional To-Go experience for every Fan, this may include delivering food to fans in our restaurant parking lot as needed.
- Sets up and busses tables as needed.
- Communicates Fan questions or concerns to Coaches as appropriate.
- Balances cash drawer as needed.
- Adheres to all safety and sanitation policies and procedures throughout shift.
- Completes the opening, shift change, and closing checklists found in multi-colored wall units as well as weekly and monthly cleaning tasks.
Qualifications
- Stands 100% of the shift.
- Frequent bending, stooping, reaching, and wiping.
- Able to deliver food, beverages, and clear tables which may require lifting as much as 50lbs.
Skills and Abilities
- Ability to write and read the English language.
- Good communication skills, friendly, and people oriented.
- Enthusiastic, dependable, courteous, able to multitask.
- Possesses basic math skills.
- Able to operate POS system for transactions.
Benefits
Our brand is built on three core values: FANATICAL about our fans (guests), GREATER TOGETHER, fostering a sense of unity within our team, and BUILDING ON OUR TRADITIONS since 1933. We offer very competitive wages, a wide array of healthcare benefits upon eligibility, paid PTO upon eligibility, flexible scheduling to suit your life, a fun environment, free meals, and a place to grow your career. Benefits include: 401(k) matching, Dental Insurance, Disability insurance, Employee discount, Flexible schedule, Health insurance, Paid time off, Vision insurance.
Pay
Competitive wages based on experience.
Schedule
Flexible scheduling to suit your life.