Greeter- Reagan Airport

Responsibilities

• Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
• Welcome members to the facility when they exit the bus or arrive on the lot.
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
• Aid members with questions and concerns to minimize counter visits.
• Communicate customer service issues to management.
• Ensure that hangtag information is completed correctly.
• Maintain clean low mileage fleet mix requirements.
• Maintain Emerald Aisle for cleanliness.
• Thank member for their business.
• Perform upgraded vehicles on request.
• Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Qualifications

• Must be at least 18 years old.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Must have at least 1 year experience in sales, customer service, leadership or management.
• Ledger experience could include experience in organizations, clubs, volunteer work, community service, athletics or military service.
• Must be able to handle physical aspects of this job to include working outside in various temperatures, standing for long periods of time, bending, squatting and moving quickly with or without reasonable accommodation.
• Must have satisfactory background check inclusive of employment reference, education and social security.