Greeter

About the role

The National/Alamo brand of Enterprise Mobility is hiring a Greeter at the Orlando Airport. This position provides superior, friendly, efficient service during all aspects of the rental car process.

Responsibilities

• Work proactively with shuttlers, service agents, handheld return agents and managers to ensure proper vehicle supply
• Welcome members to the facility when they exit the bus or arrive on the lot
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
• Aid members with questions and concerns to minimize counter visits
• Communicate customer service issues to management
• Maintain clean low mileage fleet mix requirements
• Maintain Emerald Aisle for cleanliness
• Thank member for their business
• Provide upgraded vehicles on request
• Perform other customer service related duties as determined by management to ensure our service meets the needs of our customers

Requirements

• Must be at least 18 years of age
• High School Diploma or G.E.D. required
• Minimum of 1 year experience handling customer service functions
• A minimum of basic level experience and understanding of a PC and Microsoft Office Products required
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Must have a valid driver's license
• No more than 2 moving violations and/or at fault accidents on driving record in the past 3 years
• No drug or alcohol related convictions (DUI/DWI) on driving record in the past 5 years
• Must be willing and able to stand and/or walk for long periods of time
• Must be able to read, write, speak and understand English
• Must be willing to work at the Orlando Airport (zip code 32827)
• Must be willing to accept the starting pay of $15.00/hour ($15.50/hour after 4pm)
• Apart from religious observation, interested candidates must be willing to work a flexible full-time (40 hour/week) EVENING shift schedule, including weekends and holidays, with days off on weekdays

Qualifications

• Must be willing to work at the Orlando Airport (zip code 32827)
• Must be willing to accept the starting pay of $15.00/hour ($15.50/hour after 4pm)
• Apart from religious observation, interested candidates must be willing to work a flexible full-time (40 hour/week) EVENING shift schedule, including weekends and holidays, with days off on weekdays

Skills

• Customer service skills
• PC and Microsoft Office Product knowledge
• Ability to communicate effectively
• Ability to stand and/or walk for long periods of time

Benefits

• Paid time off
• Employee rental car discounts
• Retail savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development

Pay

This position starts at $15.00 / hour ($15.50 / hour for hours worked after 4pm).

Schedule

Schedule: Apart from religious observation, interested candidates must be willing to work a flexible full-time (40 hour/week) EVENING shift schedule, including weekends and holidays. Days off will be on weekdays.