GreenDrop Associate Supervisor

About the role

GreenDrop® is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse. GreenDrop® accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop® at gogreendrop.com.

To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.

The GreenDrop Associate Manager role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each day. This highly self-motivated individual will lead by example and demonstrate our Company's core values as well as respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Train and coach the Associate Manager in Training role, new team members, as well as existing team members on all company policies and procedures
• Responsible for actively engaging in the field with direct oversight to 20 to 30 sites on a regular basis
• Responsible for all direct report functionality of an Area Manager which includes hiring, coaching, counseling, firing duties, tracking time, and any other people management/development needs
• Support Area Manager by reviewing applications, conducting interviews, selection of talent, and completing onboarding activities
• Manage supplies, assets, and all maintenance requests at each site
• Ensures timely requests of all pickups are communicated
• Independently and collaboratively interacts with donors while exercising good judgment, maintains a positive and optimistic disposition, and demonstrating a successful customer focused mindset
• Able to work independently without supervision and hold a high level of integrity and independent decision making
• Builds a culture of customer service by providing donors with friendly, helpful