Greek Interpreter

At LanguageLine, we strive for a world in which language and cultural barriers no longer exist. Use your language skills to dramatically improve the lives of limited-English speakers, as well as the Deaf and Hard-of-Hearing, while working from your own home. We have been certified as a Great Place to Work and are regularly listed as one of America’s top work-from-home employers. Our interpreters serve clients across numerous industries, including healthcare, 911, first responders, education, government agencies, and all walks of business.

About the role

The Greek Video-Telephone Interpreter is responsible for handling calls on demand, rendering the meaning of conversations between Greek and English speakers. The interpreter breaks the communication barrier in industries such as healthcare, government, insurance, financial, utilities, travel & hospitality, general business, law enforcement, court, and 911. This position involves verbal interpretation only—no written translation—though translators and other skilled linguists are encouraged to apply.

This is a remote position. The interpreter works from a home office and must ensure a quiet and secure environment. Some calls may be highly emotional or stressful, requiring the ability to remain on calls for extended periods without breaks or manage high call volumes while maintaining company service standards.

Responsibilities

• Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
• Participate in online, video, and audio training sessions.
• Deliver interpretation services via video and expediently type data on a dedicated device (laptop, desktop, mobile phone, or tablet).
• Render correct concepts and meanings according to established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
• Maintain a professional demeanor throughout interpreting sessions, remaining calm even if speakers are incoherent or upset, especially in emergencies like 911 calls.
• Maintain punctuality and availability during scheduled work hours.
• Follow client instructions and protocol to meet expectations of Limited English-speaking Persons (LEP), avoiding interaction without client permission.
• Understand protocol and terminology for industries including medical, insurance, finance, and law.
• Demonstrate commitment to cultural sensitivity and working in a diverse environment.

Requirements

• Fluency in Greek and English, including cultural dynamics and regional/accent differences.
• Excellent listening, retention, and note-taking skills to maintain accuracy during interpretation.
• Ability to concentrate, remain neutral, and stay detached from conversations, including sensitive subjects (e.g., end-of-life discussions, pregnancy termination, sexual orientation, or gender expression).
• Education or work experience in language-related fields (e.g., teaching, language assessment, translation, or interpretation) preferred.
• Ability to adapt to technology enhancements that improve service delivery.
• Must be at least 18 years of age and legally authorized to work in the United States without sponsorship.
• High school diploma or equivalent.
• Candidates currently employed by a LanguageLine client or affiliate may not be eligible.
• Ability to read and write the requested languages is highly preferred.
• A post-offer, pre-employment background check and/or drug screen may be required based on location.

Technical Requirements

• Dedicated personal device for business purposes (desktop, laptop, tablet, or smartphone).
• Acceptable operating systems: Windows, MacOS, ChromeOS, iPadOS, or Android.
• Restricted brands: Kaspersky products and Huawei hardware.
• High-speed internet connection with minimum download speeds of 5 Mbps, upload speeds of 3 Mbps, ping value of no more than 300 ms, and jitter value of no more than 30 ms.
• Access to a quiet space free from background noise or distraction.

Physical Requirements

• Ability to operate a keyboard and mouse and remain stationary in front of a computer and webcam for the majority of the workday.
• Must use a headset for prolonged periods.
• Sufficient manual dexterity to type or write.
• Able to lift up to 26 lbs.
• May be exposed to moderate noise levels (e.g., computer, audio, telephone).

Pay

$15 - $17 per hour. Compensation will not be less than any applicable state or local minimum wage. For Colorado applicants, the expected pay range is $15.16 - $19.29 per hour.

Benefits

• Paid professional interpreter training and continuous development.
• Incentives for meeting attendance targets.
• Paid sick leave in accordance with applicable law.
• Medical, dental, and vision coverage.
• Employee Assistance Program (EAP).
• Accident, critical illness, life, and AD&D insurance.
• Inpatient hospital, short-term disability, and 401K retirement plans.
• Employee referral program.
• Advancement opportunities within the organization.
• Interpreter support and an inclusive, diverse work environment.