Grateful Patient Fundraiser
Bronson Healthcare · Greater Kalamazoo Area · 1 wk ago
HybridHealthcareFull-time
Key Responsibilities
- Support the design, implementation, and growth of a comprehensive grateful patient fundraising program across the health system.
- Increase identification, qualification, and engagement of grateful patient donor prospects across the health system.
- Grow annual and mid-level giving while strengthening the Foundation’s future major gift pipeline.
- Deepen collaboration between the Foundation, physicians, clinicians, and patients to foster a culture of philanthropy.
- Solicit philanthropic support aligned with Foundation priorities and patient-centered initiatives.
- Maintain accurate tracking of donor activity, pipeline movement, and fundraising outcomes within the CRM system.
- Build strong and trusted relationships with physicians, nurses, clinical leaders, and staff to identify and engage grateful patient prospects.
- Support clinicians and Foundation leaders in donor engagement activities, including donor briefings, meeting coordination, and stewardship efforts.
- Help foster a culture of philanthropy and awareness of grateful patient giving opportunities across the organization.
- Ensure thoughtful, personalized, and relationship-centered engagement with grateful patient donors and families.
- Partner with stewardship, communications, and events teams to create meaningful donor recognition and impact experiences.
- Support patient-centered engagement initiatives, rounding activities, gratitude programs, and donor appreciation events that deepen philanthropic connection.
- Track and report grateful patient fundraising metrics, including referrals, visits, gifts, donor movement, and pipeline development.
- Contribute to continuous improvement of program strategies, workflows, and engagement practices.
- Maintain accurate and timely documentation of donor interactions and activity within the CRM in partnership with the development generalist and the data base coordinator.
- Ensure compliance with privacy standards, confidentiality requirements, HIPAA considerations, and healthcare fundraising regulations.
Required Qualifications
- Bachelor’s degree preferred or equivalent combination of education and experience.
- Minimum of 2–5 years of experience in fundraising, sales, client relationship management, healthcare engagement, or a related field.
- Demonstrated ability to build relationships and manage a portfolio or book of business.
- Strong communication, interpersonal, and relationship-building skills with a high degree of empathy and professionalism.
- Able to work effectively with physicians, clinicians, executives, and cross-functional teams.
- Strong organizational skills with attention to detail and follow-through.
- Able to manage multiple priorities in a metrics-driven and relationship-focused environment.
Preferred Experience
- Healthcare philanthropy, grateful patient fundraising, or hospital/clinical environment experience.
- Experience with donor databases, CRM systems, or fundraising technology platforms.
- Familiarity with moves management, donor stewardship, or major gifts fundraising practices.
- Exposure to healthcare compliance, privacy, and patient engagement practices.