Graphic Designer / Prepress Designer

What You'll Do

• Serve as the primary point of contact for new and existing customers via phone, email, and walk-in inquiries.
• Review customer artwork and create print-ready files for production.
• Design and modify marketing materials including business cards, brochures, flyers, banners, signs, direct mail pieces, and promotional products.
• Prepare proofs and estimates while clearly communicating project requirements and timelines.
• Collaborate closely with the production team to ensure files are properly prepared and produced accurately.
• Recommend creative solutions that help customers achieve their marketing and communication goals.
• Manage multiple projects simultaneously while maintaining accuracy and attention to detail.
• Follow up promptly with customers regarding proofs, estimates, revisions, and project status updates.
• Resolve customer concerns professionally and efficiently.
• Build long-term relationships that lead to repeat business and customer loyalty.

Required Qualifications

• Commercial Print Experience Required
• Candidates must have prior experience working in a commercial print environment and possess a strong understanding of print production processes.
• Strong knowledge of print production and prepress requirements.
• Understanding of digital vs. offset printing, CMYK and PMS color systems, bleeds and margins, print registration, color matching, spot colors, paper stocks and weights, coatings and finishing options.

Technical Skills

• Proficiency in Adobe Creative Cloud:
• Adobe InDesign
• Adobe Illustrator
• Adobe Photoshop

Professional Skills

• Outstanding customer service and communication skills.
• Comfortable interacting with clients in person, over the phone, and via email.
• Highly organized with exceptional attention to detail.
• Ability to prioritize multiple deadlines in a fast-paced environment.
• Self-motivated, proactive, and solution-oriented.
• Strong problem-solving skills and a positive attitude.
• Team player willing to assist wherever needed to ensure customer satisfaction.

What Success Looks Like

• Customers receive prompt, professional service.
• Files are prepared correctly the first time.
• Projects move smoothly from design through production.
• Deadlines are consistently met.
• Customers become repeat clients because of the exceptional experience you provide.

Why AlphaGraphics Memphis?

• Locally owned and operated while being backed by a nationally recognized brand.
• We help businesses grow through powerful print, signage, marketing, and visual communications solutions.
• You'll join a team that values creativity, accountability, customer service, and collaboration while working on a wide variety of projects that make a real impact for local businesses.

Compensation

Competitive compensation

Flexible Scheduling

Flexible scheduling

Career Path Development

Career path development