Graphic Designer / Digital Print Operator / CSR

About the Role

AlphaGraphics Oceanside is seeking a high-velocity hybrid professional for our Oceanside location and upcoming NEW location in Vista, CA. We partner with everyone from local startups to Fortune 50 organizations, providing elite print, marketing, and design expertise.

This is a salaried, multi-disciplinary position. You aren't just a designer; you are a critical gear in our production engine.

• 50% Pre-Press & Design: Creative translation of client dreams into print-ready reality.
• 30% Customer Service (CSR): Managing accounts, providing estimates, and active phone collaboration.
• 20% Digital Production & Bindery: Hands-on operation to get jobs out the door.

Work Style & Expectations

Our business serves customers with time-critical deadlines. While this is a Monday–Friday position, the workday is driven by customer commitments rather than the clock. Most weeks require more than a traditional 40-hour schedule, and during busy periods it is common for team members to work approximately 50+ hours to ensure projects are completed accurately and on time. If you're looking for a role with a predictable 8-to-5 schedule every week, this position is probably not the right fit. If you take pride in finishing what you start and enjoy the satisfaction of delivering exceptional work, you'll fit in well here.

Responsibilities

• Project Management: Manage 10+ production jobs and 5+ estimates daily.
• Design & Pre-Press: Brainstorm briefs, render proofs, and prepare technical specs for offset, digital, and large format.
• Quality Control: Proofread layouts and oversee printing to ensure perfect color consistency.
• Communication: Provide continuous updates to clients, sales reps, and leadership.
• Digital Excellence: Maintain a comprehensive, organized digital library.

Qualifications

• Speed: This is a very fast environment. If you know someone who works faster than you, please do not apply.
• Experience: Minimum 3–5 years in print design (PC Platform) and 2 years in customer service/estimating.
• Software: Expert-level Illustrator is required. InDesign, Photoshop, and Microsoft Office are major pluses.
• Education: Degree preferred; 2 or 4-year trade school acceptable.
• Communication: Elite verbal/written skills (grammar, spelling, and punctuation).
• Work Ethic: We work until the jobs are done. We believe results drive success. You must be able to concentrate amid distractions and a noisy production environment.

Compensation & Perks

• Job Type: Full-time, Monday–Friday.
• Salaried Position: Stability in a high-production environment.
• After 12 Months:
  • 5 days paid vacation.
  • 50% paid health benefits.
  • Commission eligibility on managed accounts.
• Pay: $55,000.00 – $65,000.00 per year.