Grand Rapids Kroc Center - Personal Trainer

Essential Responsibilities

• Provide personal training to members who purchase additional services.
• Provide excellent customer service to the community by ensuring all customers, clients, and members receive prompt and courteous service.
• Build relationships with a variety of members and assist them in meeting their fitness and wellness goals.
• Provide orientation for new members.
• Perform fitness assessments.
• Provide follow‑up to personal training customers when appropriate.
• Teach a variety of classes based on experience and specialties.
• Communicate effectively with participants, staff, and supervisors regarding concerns, schedules, and feedback.
• Implement safety measures for personal training services to ensure the health and safety of members.
• Assist members during workouts with proper equipment use, proper form, and safety guidelines.
• Ensure the fitness area is always presentable by assisting with cleaning and maintenance.
• Report all equipment, fitness, and gym area problems to the Health and Wellness Manager.
• Enforce all rules that pertain to the fitness and exercise areas consistently.
• Adhere to RJKCCC operations and all policy procedures adopted by the Administration.
• Provide supervision when the Health and Wellness Manager is not on site.
• Work at least two shifts per week.
• Perform other duties as assigned.

Qualifications

• High school diploma or GED equivalency required; a degree in fitness, exercise science, athletic training, physical therapy, exercise physiology, or a related field is preferred.
• Prior personal training experience is preferred.
• Must be at least 18 years old.
• Personal training certification from a nationally accredited organization such as ACSM, NSCA, ACE, or AFAA.

Skills, Knowledge & Abilities

• Ability to lift and carry up to 40 lb.
• Read, write, and communicate effectively in English; ability to communicate in Spanish is preferred.
• Function effectively with minimal or no supervision.
• Maintain strict confidentiality.
• Computer skills: proficient in Microsoft Office 365.
• Working knowledge of Microsoft Teams and SharePoint.

Certificates and Licenses

• CPR/AED/First Aid certification (or obtain within 45 days).
• Complete Safe From Harm training and keep it current as needed.