GRAM AND DUN SERVER

Initial Placement and Benefits

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits such as day-one medical coverage, 401(k) matching, and annual performance bonus may vary by position.

Paid Time Off

Paid time off is earned according to the local policy and increases with the length of employment.

Company Culture and Hospitality Standards

Embrace the company’s hospitality standard, including greeting guests and co-workers, smiling, making eye contact and using names. Greet guests warmly with a smile, eye contact, and a welcoming demeanor, ensuring they feel valued and appreciated. Arrive on time for shifts, fully dressed in appropriate uniform and adhering to grooming standards.

Job Duties

• Greet guests warmly with a smile, eye contact, and a welcoming demeanor, ensuring they feel valued and appreciated.
• Arrive on time for shifts, fully dressed in appropriate uniform and adhering to grooming standards.
• Escort guests to their tables, present menus, and explain daily specials and unique menu items.
• Maintain a clean and organized service area, ensuring all necessary utensils, glassware and linens are available and in pristine condition.
• Set up and reset tables in accordance with Gram & Dun standards, ensuring a polished and inviting dining environment.
• Know the menus thoroughly to answer questions, make personalized recommendations (including drink pairings), and inform guests about specials.
• Deliver food and beverages to tables promptly, ensuring they are served at the correct temperature and meet any dietary needs.
• Address special guests requests politely and efficiently, ensuring accurate and timely order submissions to the kitchen.
• Promote and upsell additional menu items to enhance the dining experience.
• Monitor guest satisfaction, promptly addressing any issues or concerns with a solution-orientated approach.
• Strictly adhere to health and safety regulations, maintaining the highest standards of cleanliness and hygiene.
• Ensure that all stations are set up in a correct manner.
• To ensure that your assigned side duty is completed before and after dinner service as specified.
• Check with your tables and ensure the food and service is to the satisfaction of the guest, and take necessary actions, if needed.
• Communicate effectively with management and colleagues to ensure smooth service operations.
• Occasionally perform duties that will assist with customer satisfaction including but not limited to, seating, bussing and expediting tables, food and drinks.
• Complete deposits at the end of each shift as required.
• Perform tasks to ensure an attractive patron dining area associated with Gram & Dun including removals of trash and debris from tables, chairs and floor.
• Compile information, complete and submit reports as needed.
• Adhere to all company policies and procedures.
• Adhere to all gaming laws and regulations.
• Handle with extreme care for all equipment, especially while transporting chineware/glassware prior, during and after service to minimize breakage and maintain cost control.
• Perform tasks to ensure an attractive patron dining area associated with Gram & Dun including removals of trash and debris from tables, chairs and floor.
• Attend all departmental and company training programs or meetings as directed.
• Compile information, complete and submit reports as needed.
• Adhere to all company policies and procedures.
• Adhere to all gaming laws and regulations.
• Handle with extreme care for all equipment, especially while transporting chineware/glassware prior, during and after service to minimize breakage and maintain cost control.
• Perform tasks to ensure an attractive patron dining area associated with Gram & Dun including removals of trash and debris from tables, chairs and floor.
• Attend all departmental and company training programs or meetings as directed.
• Compile information, complete and submit reports as needed.
• Adhere to all company policies and procedures.
• Adhere to all gaming laws and regulations.
• Handle with extreme care for all equipment, especially while transporting chineware/glassware prior, during and after service to minimize breakage and maintain cost control.
• Perform tasks to ensure an attractive patron dining area associated with Gram & Dun including removals of trash and debris from tables, chairs and floor.
• Attend all departmental and company training programs or meetings as directed.
• Compile information, complete and submit reports as needed.
• Adhere to all company policies and procedures.
• Adhere to all gaming laws and regulations.
• Handle with extreme care for all equipment, especially while transporting chineware/glassware prior, during and after service to minimize breakage and maintain cost control.
• Perform tasks to ensure an attractive patron dining area associated with Gram & Dun including removals of trash and debris from tables, chairs and floor.
• Attend all departmental and company training programs or meetings as directed.
• Compile information, complete and submit reports as needed.
• Adhere to all company policies and procedures.
• Adhere to all gaming laws and regulations.
• Handle with extreme care for all equipment, especially while transporting chineware/glassware prior, during and after service to minimize breakage and maintain cost control.
• Perform tasks to ensure an attractive patron dining area associated with Gram & Dun including removals of trash and debris from tables, chairs and floor.
• Attend all departmental and company training programs or meetings as directed.
• Compile information, complete and submit reports as needed.
• Adhere to all company policies and procedures.
• Adhere to all gaming laws and regulations.
• Handle with extreme care for all equipment, especially while transporting chineware/glassware prior, during and after service to minimize breakage and maintain cost control.
• Perform tasks to ensure an attractive patron dining area associated with Gram & Dun including removals of trash and debris from tables, chairs and floor.
• Attend all departmental and company training programs or meetings as directed.
• Compile information, complete and submit reports as needed.
• Adhere to all company policies and procedures.
• Adhere to all gaming laws and regulations.
• Handle with extreme care for all equipment, especially while transporting chineware/glassware prior, during and after service to minimize breakage and maintain cost control.
• Perform tasks to ensure an attractive patron dining area associated with Gram & Dun including removals of trash and debris from tables, chairs and floor.
• Attend all departmental and company training programs or meetings as directed.
• Compile information, complete and submit reports as needed.
• Adhere to all company policies and procedures.
• Adhere to all gaming laws and regulations.
• Handle with extreme care for all equipment, especially while transporting chineware/glassware prior, during and after service to minimize breakage and maintain cost control.
• Perform tasks to ensure an attractive patron dining area associated with Gram & Dun including removals of trash and debris from tables, chairs and floor.
• Attend all departmental and company training programs or meetings as directed.
• Compile information, complete and submit reports as needed.
• Adhere to all company policies and procedures.
• Adhere to all gaming laws and regulations.
• Handle with extreme care for all equipment, especially while transporting chineware/glassware prior, during and after service to minimize breakage and maintain cost control.
• Perform tasks to ensure an attractive patron dining area associated with Gram & Dun including removals of trash and debris from tables, chairs and floor.
• Attend all departmental and company training programs or meetings as directed.
• Compile information, complete and submit reports as needed.
• Adhere to all company policies and procedures.
• Adhere to all gaming laws and regulations.
• Handle with extreme care for all equipment, especially while transporting chineware/glassware prior, during and after service to minimize breakage and maintain cost control.
• Perform tasks to ensure an attractive patron dining area associated with Gram & Dun including removals of trash and debris from tables, chairs and floor.
• Attend all departmental and company training programs or meetings as directed.
• Compile information, complete and submit reports as needed.
• Adhere to all company policies and procedures.
• Adhere to all gaming laws and regulations.
• Handle with extreme care for all equipment, especially while transporting chineware/glassware prior, during and after service to minimize breakage and maintain cost control.
• Perform tasks to ensure an attractive patron dining area associated with Gram & Dun including removals of trash and debris from tables, chairs and floor.
• Attend all departmental and company training programs or meetings as directed.
• Compile information, complete and submit reports as needed.
• Adhere to all company policies and procedures.
• Adhere to all gaming laws and regulations.
• Handle with extreme care for all equipment, especially while transporting chineware/glassware prior, during and after service to minimize breakage and maintain cost control.
• Perform tasks to ensure an attractive patron dining area associated with Gram & Dun including removals of trash and debris from tables, chairs and floor.
• Attend all departmental and company training programs or meetings as directed.
• Compile information, complete and submit reports as needed.
• Adhere to all company policies and procedures.
• Adhere to all gaming laws and regulations.
• Handle with extreme care for all equipment, especially while transporting chineware/glassware prior, during and after service to minimize breakage and maintain cost control.
• Perform tasks to ensure an attractive patron dining area associated with Gram & Dun including removals of trash and debris from tables, chairs and floor.
• Attend all departmental and company training programs or meetings as directed.
• Compile information, complete and submit reports as needed.
• Adhere to all company policies and procedures.
• Adhere to all gaming laws and regulations.
• Handle with extreme care for all equipment, especially while transporting chineware/glassware prior, during and after service to minimize breakage and maintain cost control.
• Perform tasks to ensure an attractive patron dining area associated with Gram & Dun including removals of trash and debris from tables, chairs and floor.
• Attend all departmental and company training programs or meetings as directed.
• Compile information, complete and submit reports as needed.
• Adhere to all company policies and procedures.
• Adhere to all gaming laws and regulations.
• Handle with extreme care for all equipment, especially while transporting chineware/glassware prior, during and after service to minimize breakage and maintain cost control.
• Perform tasks to ensure an attractive patron dining area associated with Gram & Dun including removals of trash and debris from tables, chairs and floor.
• Attend all departmental and company training programs or meetings as directed.
• Compile information, complete and submit reports as needed.
• Adhere to all company policies and procedures.
• Adhere to all gaming laws and regulations.
• Handle with extreme care for all equipment, especially while transporting chineware/glassware prior, during and after service to minimize breakage and maintain cost control.
• Perform tasks to ensure an attractive patron dining area associated with Gram & Dun including removals of trash and debris from tables, chairs and floor.
• Attend all departmental and company training programs or meetings as directed.
• Compile information, complete and submit reports as needed.
• Adhere to all company policies and procedures.
• Adhere to all gaming laws and regulations.
• Handle with extreme care for all equipment, especially while transporting chineware/glassware prior, during and after service to minimize breakage and maintain cost control.
• Perform tasks to ensure an attractive patron dining area associated with Gram & Dun including removals of trash and debris from tables, chairs and floor.
• Attend all departmental and company training programs or meetings as directed.
• Compile information, complete and submit reports as needed.
• Adhere to all company policies and procedures.
• Adhere to all gaming laws and regulations.
• Handle with extreme care for all equipment, especially while transporting chineware/glassware prior, during and after service to minimize breakage and maintain cost control.
• Perform tasks to ensure an attractive patron dining area associated with Gram & Dun