GRAM AND DUN BARTENDER

We Love Our Work

• Greet guests warmly with a smile, eye contact, and a welcoming demeanor, ensuring they feel valued and appreciated.
• Arrive on time for shifts, fully dressed in appropriate uniform and adhering to grooming standards.
• Welcome guests to their seat, present menus, and explain daily specials and unique menu items.
• Maintain a clean and organized service area, ensuring all necessary utensils, glassware, linens and alcohol are available and in pristine condition.
• Set up and reset the bar in accordance with Gram & Dun standards, ensuring a polished and inviting dining environment.
• Know the menus thoroughly to answer questions, make personalized recommendations (including drink pairings), and inform guests about specials.
• Retrieve, prepare, display, sell and serve products to customers including but not limited to alcoholic and non-alcoholic beverages.
• Pour, mix or prepare ingredients such as liquor, soda, water or fruit juice to prepare beverages as ordered including drawing from taps or pouring from bottles.
• Ensure that garnish items are adequately prepared and stocked including proper preparation of such items as lemons, limes, olives, celery and cherries.
• Deliver food and beverages to bar guests promptly, ensuring they are served at the correct temperature and meet any dietary needs.
• Address special guests requests politely and efficiently, ensuring accurate and timely order submissions to the kitchen.
• Promote and upsell additional menu items to enhance the dining experience.
• Monitor guest satisfaction, promptly addressing any issues or concerns with a solution-orientated approach.
• Strictly adhere to health and safety regulations, maintaining the highest standards of cleanliness and hygiene.
• To ensure that your assigned side duty is completed before and after dinner service as specified.
• Check with your guests and ensure the food and service is to the satisfaction of the guest, and take necessary actions, if needed.
• Communicate effectively with management and colleagues to ensure smooth service operations.
• Occasionally perform duties that will assist with customer satisfaction including but not limited to, seating, bussing and expediting tables, food and drinks.
• Complete deposits at the end of each shift as required.
• Perform tasks to ensure an attractive patron dining area associated with Gram & Dun including removals of trash and debris from tables, chairs and floor.
• Compile information, complete and submit reports as needed.

Stay in the Game

• Must be at least 21 years of age.
• Must be able to perform each essential duty satisfactorily.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bring Us Your Best

• Deliver consistent, top-tier service that creates remarkable dining experiences for guests.
• Exhibit excellent communication, guest service, and interpersonal skills to build rapport with guests.
• Demonstrate the ability to multitask, work effectively in a fast-paced environment, posses thorough knowledge of the food and beverage menus, including specialized items and pairing options.