Graduation Audit Specialist

About the role

The Graduation Audit Specialist is within the Office of Enrollment Services at the Daniel Technology Center in Culpeper, VA. This crucial role involves preparing student records for program completion, assisting the front with related inquiries, and aiding in the planning and execution of commencement ceremonies.

Responsibilities

• Conducting degree audits
• Processing graduation applications
• Managing the student graduation list for each conferral period
• Working closely with the Assistant Registrar
• Serving as a frontline representative in Admissions and Records (A&R)
• Guiding students as they approach the completion of their academic programs
• Ensuring a seamless transition for students through the conferral process
• Offering consistent, caring support throughout the graduation process
• Employing a case management strategy to effectively support student graduation

Requirements

• Minimum of 2–3 years of professional experience working within a higher education setting, preferably within enrollment services, registration, or student affairs.
• Experience with database management, including data entry, records maintenance, and generating accurate reports from administrative databases.
• Extensive customer service experience, with a demonstrated ability to navigate high-volume, time-sensitive environments.
• Demonstrated ability to accurately interpret institutional policies and academic regulations to evaluate, process, and apply course exceptions and student petitions to degree audits.
• Demonstrated ability to handle sensitive and confidential student records in strict compliance with FERPA regulations.
• Demonstrated ability to analyze complex student records to identify graduation deficiencies, and communicate clear, actionable procedures and deadlines to students, advisors, and campus stakeholders in a fast-paced, time-sensitive environment.
• Minimum of 2 years of experience assisting in the production, proofreading, and preparation of high-profile event publications, ceremony programs, and related commencement materials with a high degree of typographical and structural accuracy.
• Proven proficiency in interpreting complex academic transcripts from diverse higher education institutions and executing accurate transfer credit processing within a Student Information System (SIS).

Qualifications

• Minimum of 2 years of extensive customer service experience, with a demonstrated ability to navigate high-volume, time-sensitive environments.
• Demonstrated ability to accurately interpret institutional policies and academic regulations to evaluate, process, and apply course exceptions and student petitions to degree audits.
• Demonstrated ability to handle sensitive and confidential student records in strict compliance with FERPA regulations.
• Minimum of 2 years of experience assisting in the production, proofreading, and preparation of high-profile event publications, ceremony programs, and related commencement materials with a high degree of typographical and structural accuracy.
• Proven proficiency in interpreting complex academic transcripts from diverse higher education institutions and executing accurate transfer credit processing within a Student Information System (SIS).

Skills

• High-quality service delivery
• Interpreting complex academic transcripts
• Executing accurate transfer credit processing
• Handling sensitive and confidential student records
• Interpreting institutional policies and academic regulations
• Producing high-profile event publications

Benefits

• Full state benefits

Pay

$59,189- $65,766; plus full state benefits

Schedule

Monday-Friday: 8:00AM-5:30PM Or as scheduled