Graduate Software Engineer - Fuze Services

Responsibilities

• Log and Data Analysis: Review application logs, system metrics, and operational data to identify patterns, errors, and potential issues.
• Issue Triage & Resolution: Work closely with our engineering teams to triage incoming bugs and support tickets, providing them with initial findings and relevant information from your log analysis.
• Feature Development: Assist in the bug fixing and initial development of new features, contributing to the building out of our products and solutions.
• Collaborate and Document: Serve as a key link between Quality Assurance, Operations, and Engineering teams, ensuring seamless communication and a quick path to resolution. Maintain clear and concise documentation of issues, findings, and resolutions in our knowledge base.

Requirements

• A Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Natural curiosity and a passion for problem-solving, with a strong ability to figure out issues and get to the root cause.
• A genuine interest in software development and a strong desire to build a career in engineering.
• Ability to work independently to find solutions to complex problems and be flexible and responsive to changing requirements and priorities.
• Excellent written and verbal communication skills, with the ability to explain complex technical issues to a variety of audiences.
• Familiarity with programming languages (e.g., Python, C#, JavaScript) and a basic understanding of software systems is a plus.
• Experience with Application Observability tools such as Splunk or Datadog.
• Experience with Cloud Platforms (e.g., AWS, Azure, GCP).

Qualifications

• Problem-Solver: You have a natural curiosity and a passion for figuring out problems and getting to the root cause of an issue.
• Eager to Learn: A genuine interest in software development and a strong desire to build a career in engineering.
• Independent & Adaptable: You can work autonomously to find solutions to complex problems and be flexible and responsive to changing requirements and priorities.
• Communicator: Excellent written and verbal communication skills, with the ability to explain complex technical issues to a variety of audiences.

Skills

• Some familiarity with programming languages (e.g., Python, C#, JavaScript) and a basic understanding of software systems is a plus.
• Experience with Application Observability tools such as Splunk or Datadog.
• Experience with Cloud Platforms (e.g., AWS, Azure, GCP).

Pay

$76,240 - $95,300 (Depending on Experience)

Schedule

Full-time

Benefits

• Full-time employee benefits include: dental, vision, and multiple group medical plans to choose from, a 401(k) retirement savings plan, group life insurance, (AD&D) insurance, flexible spending account (FSA) and health savings account (HSA), commuter benefits, employer-paid short-term (STD) and long-term disability (LTD) insurance, and additional supplemental insurance plans (spouse life insurance, legal insurance, an employee assistance program, home health testing kits, and a fertility medication discount program).
• Accrued paid sick time, 10 paid holidays, (2 floating holidays for full time non-exempt employees), up to 16 weeks of paid parental leave for a birthing parent, and up to 8 weeks of paid bonding leave for non-birthing parents, and up to 12 weeks of family caregiver leave, including 4 paid, to support care for a family member, and a Lifestyle Spending Account allowance each month.