Graduate Sales Development Representative (SDR)

About the role

incident.io is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime. The Sales Academy is a 3‑month program designed for people with no prior BDR experience who want to break into tech sales. You’ll receive intensive training from proven sales leaders and tenured sellers, learn how incident.io works, who we sell to, and why they buy, and then work as a Business Development Rep on live accounts, making calls and sending outreach that feeds our pipeline.

Responsibilities

• Participate in intensive training covering prospect research, cold calling, writing outreach that gets replies, handling objections, and product knowledge.
• Complete daily practice, homework, and receive coaching from sales leaders.
• After training, work as a Business Development Rep on live accounts: make calls, send outreach, and book meetings that contribute to the sales pipeline.
• By the end of the academy, be able to hold your own on a cold call with a CTO.

Qualifications

No prior BDR or sales experience required. We look for purposeful, high‑potential candidates who take coaching well, bounce back from rejection, and are eager to level up.

Interview process: Stage 1 – application & aptitude assessment (submit LinkedIn & contact details, then complete a 25‑minute assessment). Stage 2 – on‑site half‑day interview with the sales team in San Francisco. Stage 3 – offer.

Skills

• Strong curiosity about people and the challenges engineering leaders face.
• Resilience – able to hear “no” repeatedly without taking it personally.
• Coachability – act on honest feedback to improve.
• Comfort talking to strangers; the phone doesn’t scare you.
• Enjoy learning alongside a cohort and wanting peers to succeed.

Benefits

Benefits (health, retirement, etc.) begin when you convert to a permanent role after the academy. During the 3‑month temporary period you are not eligible for the employee benefit plans.

Pay

Compensation range: $75,000 (annualized).

Schedule

Full‑time, five days per week in the San Francisco office. The academy starts in January 2027 (applications close December 1, 2026). This is a 3‑month temporary role with the goal of converting to a permanent BDR upon completion.